Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Easy to use. Awesome camera
on June 8, 2021
Posted by: Superman
from Morrow, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this for 4 months and have enjoyed everything about it. I have not even used all the features yet. Just used it on vacation and made the trip better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Forever A Samsung Fan!
on June 8, 2021
Posted by: Indigo
from Greensboro, NC
[This review was collected as part of a promotion.] I originally bought this phone for the camera features, but the phone has met and exceeded my expectations. I've been a Samsung user for close to 15 years now, and it will take a lot for me to switch to another brand. I like the security features, camera features, and sturdiness of the phone. I wish it had a slot for the S pen, but that wasn't a deal breaker when I purchased it. I hope Samsung will begin making S pen cases available soon!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone and Camera
on June 8, 2021
Posted by: Cheri
from Naples, FL
Expertise:Expert
[This review was collected as part of a promotion.] This phone is amazing. I can get close up photos of eagle babies in the next high in the tree and the color and clarity is amazing. Worth the upgrade. Only downside is you have to buy wireless earbuds. I think this is to keep the phone completely sealed to avoid issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT
on June 8, 2021
Posted by: FZVNPG
from SAN JOSE, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] BOUGHT IT LAST MONTH AND STILL FINDING NEW THING TO USE ALL THE NEW FEATURES ON
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What's not to love?
on June 8, 2021
Posted by: Tony
from Peoria, IL
Expertise:Expert
[This review was collected as part of a promotion.] Samsung just keeps packing in the features into their phones, and the Galaxy S21 Ultra is no exception. This phone has it all. It does it all. Great battery life, super performance, excellent set of cameras, and the best of all, that super screen. You can't go wrong with this phone. It's a no brainer. I guess if I had to find something negative to say, I would say having the camera bump be on just one side of the phone makes the phone not sit flat on a table, but it's just a slight inconvenience. Also, the phone is a little heavy. But, it's nothing you can't get used to. I can't think of another phone on the market that I would rather have. This one is the best of the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary number of features.
on June 8, 2021
Posted by: Javi
from San Antonio Texas
[This review was collected as part of a promotion.] Love to explore and learn more daily. It's amazing ability and range just make it a joy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
3
Adequate
on June 8, 2021
Posted by: 2018Stinger
from Fountain, CO
[This review was collected as part of a promotion.] Since I purchased my phone in January it has been a bit of a disappointment. I've owned three other Galaxy phones and never had to restart them multiple times per day. Up to this point I wish I had kept my Note 9.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello 2018Stinger, thank you for reaching out. I understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432725
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432725
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best Gaming Camera phone
on June 8, 2021
Posted by: Bonkz
from Surprise Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded-in my S10e for the ultra and wow this ultra is fast and loaded with the most advanced tech in Samsung's arsenals. The S21 Ultra is noticeably heavier due to larger battery with a long battery life. The camera autofocus is fast and it takes great pictures from portrait to landscape. Super fast performance and very smooth display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US