Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Best Phone Yet
on September 2, 2021
Posted by: BigZ
from Hanover, IN
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for 3 months now! It's my one and done. It does everything I need from work to family. I don't even need a camera because the one on the phone is so good. Very pleased with my purchase. Phenomenal!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S21 Ultra
on September 2, 2021
Posted by: RDubb
from De.
Expertise:Intermediate
[This review was collected as part of a promotion.] The best phone I've owned yet.
Camera features are excellent.
Camera features are excellent.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome camera!
on September 2, 2021
Posted by: Brian
from Houston, TX
Expertise:Expert
[This review was collected as part of a promotion.] I bought this unit for it's great 108mp camera and it didn't disappoint. So far so good.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S21 Ultra 5g!
on September 2, 2021
Posted by: Val333
from New Mexico
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded to this phone a couple months ago and so happy I did! Features are great it's not too big and the camera is awesome!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around amazing!
on September 2, 2021
Posted by: Whiskeyflame666
from Iowa
[This review was collected as part of a promotion.] Switched to my Samsung galaxy s21 ultra from the iPhone x and I'm so glad that I did. The amount of things I am able to do on this phone are almost unlimited. I love the battery share option so I can charge my watch or galaxy buds from the back of my phone, I also love the s pen capability sometime the pen just makes things easier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on September 2, 2021
Posted by: 2 letters too short
from NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the phone except for a few minor issues that I'm getting used to. It's a little top heavy, and big, making it feel odd in your like it's going to tip out of your hand when typing. While it's in your pocket, you definitely feel it in there, it's actually nice to know because my s10e was very light in comparison and I was constantly making sure I didn't lose it out of gym shorts, etc, and it was much easier to use one handed.
The speakers could be better. I even have a Samsung case and it isn't loud enough to hear outside with the normal volume of the day's background noise. Putting your hand behind the speaker amplifies it.
The fact that it's an unlocked phone makes voicemail a huge problem, downloading the software doesn't work and there's no native voicemail app in the phone which makes it unae to receive notifications, so I have to call my own voicemail after missed calls to see if I have a message. That's not a problem of the phone as much as the carrier and I haven't been able to work that out.
Aside from those things, it has a really nice display and so many functions that I'll probably never use half of them, although I'm gradually working my way through everything and finding more useful additions all the time.
The speakers could be better. I even have a Samsung case and it isn't loud enough to hear outside with the normal volume of the day's background noise. Putting your hand behind the speaker amplifies it.
The fact that it's an unlocked phone makes voicemail a huge problem, downloading the software doesn't work and there's no native voicemail app in the phone which makes it unae to receive notifications, so I have to call my own voicemail after missed calls to see if I have a message. That's not a problem of the phone as much as the carrier and I haven't been able to work that out.
Aside from those things, it has a really nice display and so many functions that I'll probably never use half of them, although I'm gradually working my way through everything and finding more useful additions all the time.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I have ever owned.
on September 2, 2021
Posted by: Drop Zone
from San Francisco
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this as soon as it came out . It has lived up to all my expectations plus some.
The battery last all day. Even when my grandson is playing games on it for hours at a time It takes amazing photo's and videos. It is a very durable phone. I accidently dropped it in a bucket of water. Found it 20 minutes later wiped it dry it has worked perfectly.
I can only say that if you are looking for the perfect phone this is it.
The battery last all day. Even when my grandson is playing games on it for hours at a time It takes amazing photo's and videos. It is a very durable phone. I accidently dropped it in a bucket of water. Found it 20 minutes later wiped it dry it has worked perfectly.
I can only say that if you are looking for the perfect phone this is it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever purchased.
on September 2, 2021
Posted by: Marcus0314
from Saint Louis, Mo
Expertise:Expert
[This review was collected as part of a promotion.] This phone is simply... Amazing! The cameras are phenomenal with the best part being when people with iPhones see the photo quality, their jaws just hit the ground. Have always and will always be a Samsung Galaxy Owner and proud of it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US