Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,058 Reviews)
Open Ratings Snapshot
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,803 out of 3,917
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5 out of 5
5
Great phone!
on September 2, 2021
Posted by: Bryan S
from Lacey, Washington
[This review was collected as part of a promotion.] I absolutely love my New S21 Ultra Galaxy phone! Love the camera too!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool features
on September 2, 2021
Posted by: JessyD
from Oregon
[This review was collected as part of a promotion.] My husband and I have had these phones for a few weeks. My first impression was "holy crap, this phone is huge" and that is why only 4 stars. It's rather unwieldy once put into a protective case. The battery life is awesome. I can easily go 24 hours on a typical day when not using it constantly. I'm just learning the Bixby routines which are rather handy since I only want my wifi on at home. I do wish that all apps were accessible for the specific tasks. For example, when selecting and app for music on Bixby routines, things like Pandora and Google Music are not available. The option for the changing background images on the lock screen has been fun. So far the camera seems to be ok, but for all the hype I was expecting a bit more. Perhaps I just haven't experimented enough.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GOOD SPECS NO LAG EVEN IN HIGH GRAPHICS GAME
on September 2, 2021
Posted by: Crazygoat
from PA
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 2 months ago for gaming and I was shocked because I never experienced lag at all even now BTW I'm playing CODM, genshin impact etc
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Do all phone
on September 2, 2021
Posted by: Big Bre
from Mansfield, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Always been a fan of Samsung phones. Life long note fan and s series.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful performance
on September 2, 2021
Posted by: CNMN24
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] It took me a lot of time to switch from Iphone to the Galaxy S21 Ultra which I completely regret. Excellent dynamic 120Hz display, Powerful performance... it's like having a laptop in your hands
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Features
on September 2, 2021
Posted by: Marvin
from Severn, MD
[This review was collected as part of a promotion.] Purchased this product anout a month ago & so far I am impressed.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Galaxy S21
on September 2, 2021
Posted by: Roz9
from Syracuse NY
[This review was collected as part of a promotion.] I am still learning the phone. Just realized today that I can't plug in my standard ear phones. It is a little complicated for me but I am not tech savvy. I like the pictures and videos.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Zoom on Camera!
on September 2, 2021
Posted by: Anonymous
from St.Louis MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very pleased with this product! Go Samsung! I'll never switch to ape peoducts!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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