Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Phenomenal phone
on March 24, 2022
Posted by: Jackie
from Washington DC
Expertise:Expert
[This review was collected as part of a promotion.] This device is hands down one of the best available. Not only is it a phone, exceptional camera/video capturing tool that exceeds all expectations & surprises at every capture. This is what dreams are made of.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on March 24, 2022
Posted by: Kiki
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a little over a year and I still love it. Everything about this phone is absolutely amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy s21 Ultra!!!
on January 31, 2022
Posted by: Geets
from MISSOURI
Expertise:Intermediate
I bought this s21 Ultra based on POSITIVE reviews from extensive camera research. AFTER THE PURCHASE, I DISCOVER THE CAMERA IS TERRIBLE!!! Pictures with ANY movement are blurry no matter what settings I use. Focus is terrible. Your kids will be blurry and some random point in the background will be in focus. I wish I had my Pixel 2 back! S21 photos with kids in them look like they were taken with an iPhone 2. BLURRY!!! Not to mention google apps glitch! A huge waste of money. I wish I could get my money back! DON'T BUY AN S21!!!!! I would give thus product a negative review if possible!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
PHONE IS AWESOME....but
on January 30, 2022
Posted by: phoneguy222
from new york
Expertise:Expert
I love the way the Galaxy S21 Ultra 5g handles...
Speed was awesome!!
Pictures...awesome
I have nothing bad to say about this phone.....
Speed was awesome!!
Pictures...awesome
I have nothing bad to say about this phone.....
But...
A huge reason I loved Samsung phones was the choice of having an sd card storage. This was something I bragged to my friends all the time....
But then you stopped it.
Cannot understand the reason why. But this is a huge reason that suddenly I am now looking at other phones other than Samsungs.
But then you stopped it.
Cannot understand the reason why. But this is a huge reason that suddenly I am now looking at other phones other than Samsungs.
I hope this can change in the future. I really do love Samsung (with an sd card)
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Bring back two things
on January 28, 2022
Posted by: Todd
from Great Falls, SC
Expertise:Intermediate
I do light shows to music, so blue tooth devices puts in a 250ms lag....
so I use wired headphones, BRING BACK THE HEADPHONE JACK....and not
the added power to headphone cable, just one more thing to get lost in the car, house etc.
also, Please bring back the external memory slot.
so I use wired headphones, BRING BACK THE HEADPHONE JACK....and not
the added power to headphone cable, just one more thing to get lost in the car, house etc.
also, Please bring back the external memory slot.
Features
3
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on January 26, 2022
Posted by: None
from Miami Florida Fl
Expertise:Intermediate
I bought it 7 months ago It's great. Perfect performance perfect camera and perfect value.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No Aux! No expandable memory!
on January 15, 2022
Posted by: Tired of corporate greed
from VA
Expertise:Intermediate
Samsung has completely Apple'd me! If I wanted an iPhone, I'd have bought an iPhone.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Not totally impressed
on January 5, 2022
Posted by: 1AJG1
from Oregon
Expertise:Expert
It's sad that this is the best phone on the market...I feel like if you went back to the Note 4 and made improvements from there, you'd have a solid phone. But instead they kept morphing the new Notes into S style phones. Bring back the flat screen, removable battery and DS card slot. Oh, and get rid of Bixby, or let me disable the button. I've been with Samsung a long time, but now I feel like I have to search for something new. I tried to buy this phone today, but the carriers only have the 128 available...with not being able to expand that with an SD card slot, I walked out the door. 128GB just won't cut it.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
3
Written by a customer while visiting Samsung US