Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
3
Great Camera
on June 8, 2021
Posted by: Quiet_Storm
from Savoy, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] It seems Galaxy hardwate doesn't work well with T-Mobile network. I have a hard time with staying connected to the network and I only live 5 miles from a 5G t-mobile tower. My son has an iPhone and does not have these issues
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Quiet_Storm, thanks for reaching out! I understand how this must feel. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the poor signal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Hard to learn
on June 8, 2021
Posted by: Love my Family
from Streamwood Illinois
Expertise:Beginner
[This review was collected as part of a promotion.] Since I've owned this phone in fact a few phones before it, I have yet been able to understand what my device can really do. One of the few issues I have is that if O try to activate a feature, my fear is that I will not know how to turn it off and can become permanent. Since my device is a business devise as well, I cannot afford to make a mistake.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Love my Family, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love the cameras
on June 8, 2021
Posted by: Terri
from Williston Florida
[This review was collected as part of a promotion.] I've been using the camera on a daily basis and I love it. New grandson and it takes great pictures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 8, 2021
Posted by: Mike
from Frenchville PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Been using about 1 month fast and reliable easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy so far!
on June 8, 2021
Posted by: Sisko60
from Indianapolis, Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had for a few months and loving it. A nice upgrade from my S10 plus. Before that I was an iPhone fanboy but got tired of their lack of customization. Not going back.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 8, 2021
Posted by: Jake
from Pittsburgh
Expertise:Intermediate
[This review was collected as part of a promotion.] Have owned the s21 ultra for several months still functioning as should.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera
on June 8, 2021
Posted by: Boxer9075
from Washington, DC
Expertise:Intermediate
[This review was collected as part of a promotion.] The camera and display on this device is amazing! I also love the speed of this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 8, 2021
Posted by: Kidd
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Top 5 phones on the market. I've have multiple brands but Samsung does over all the best! I've been a consumer for about 13 years or so and that won't change...I have watches phones tables and TV and ear buds. I really havent.been let down.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US