Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,058 Reviews)
Open Ratings Snapshot
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,803 out of 3,917
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5 out of 5
5
Probably the best phone I've owned
on September 1, 2021
Posted by: Anonymous
from San Francisco, California
[This review was collected as part of a promotion.] I was stuck between this and the s21. At first, I thought the phone was too wide for me (silly, considering that I've had Notes and stuff) but after making some adjustments, this phone is perfect. The camera is amazing, I took photos of the moon and guess what? It was fantastic, I actually saw the moon. I really don't need my extra camera anymore. The battery life is flawless, I'll unplug at 9am and I'll do emails, YouTube, social media and leave the browser running and I'll still have 40% by 8pm. My whole day on one charge. Also, this is the first phone that I've owned that shows 120hz refresh rate. Complete and utter butter, so smooth and easy to function. Samsung keep up the great work!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good products
on September 1, 2021
Posted by: Mike
from Red Bluff
[This review was collected as part of a promotion.] Easy to operate through. Camera is fantastic to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on September 1, 2021
Posted by: Frijol
from San diego
[This review was collected as part of a promotion.] The perfect phone the Camara is creat
Will buy again
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing upgrade
on September 1, 2021
Posted by: Snyder_candt
from Fort Wayne, Indiana
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from the Note 10 +5G and was really nervous about it. I am in love with this phones battery life, charging speed, 5G ability, and insanely fast refresh rate and high graphics! This is the best phone I've ever owned. The only thing on the market that even comes close is the Galaxy Fold series. So happy with my purchase!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone need s-pen case
on September 1, 2021
Posted by: Bill
from Chicago IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have many Samsung phones. I like this phone,. This phone should have a built in S-Pen with out buying the case
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy ^ElizabethSamsung CaresSeptember 22, 2021
Hello Bill, we are glad that you are enjoying your this phone. We are always looking for ways to improve our products and reviews like this help us understand what we can do to achieve that goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Full of surprises!
on September 1, 2021
Posted by: Markatki
from Cleveland, TN
Expertise:Beginner
[This review was collected as part of a promotion.] This phone was great right out of the box. Every day I discover new features and it makes it even better. I love the camera and all of the customizable features. The storage is also amazing. This is the first galaxy I have ever owned and I can never go back to other brands. Nothing else compares.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Oustanding Phone
on September 1, 2021
Posted by: Team Musclebot
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] It's about time an Samsung came out with one of the best phones of the year. The battery life and apps within the phone are out of this world.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone!
on September 1, 2021
Posted by: fkocdemir
from Two Harbors, MN
Expertise:Expert
[This review was collected as part of a promotion.] I got the navy color, it's just beautiful! The camera design just looks like carbon fiber!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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