Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Wowzers
on September 1, 2021
Posted by: Tuneman61
from Green Bay, WI
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased a little over a month ago, I upgraded from an S7 so quite the change. It is blazing fast, the camera blows me away, the clarity of the pictures it takes is amazing. The night/low light pictures are the best I have ever seen. The size of the phone took a few days to get used to, but I absolutely LOVE it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera!
on September 1, 2021
Posted by: Kristi
from Georgetown Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone about 6 weeks ago and I absolutely love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
definitely good
on September 1, 2021
Posted by: jennifer
from new york, NY
Expertise:Expert
[This review was collected as part of a promotion.] It's definitely easy to use and most of all, I like pens. I will continue to use Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Super fast charging
on September 1, 2021
Posted by: Stray
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Important pro: - Really super-fast charging - really 5G download- and upload - excellent camera
Con: Bixby, too much Samsung stuff nobody needs - that isn't very pleasant
- but what is really bad is that there is no memory card slot, so you've got to get a bigger memory with the phone - and as I'm traveling globally, I'm missing a slot for the 2nd SIM card, or at least a way for an additional digital SIM. - My previous phone was a Note with plenty of features related to the pen; the pen on the Galaxy doesn't offer anything that you'd need
I know that I won't win a prize with all these critics, but I do not want others to make an expensive mistake. And, that's another con: If you don't need the 100x camera, this device is far too expensive.
Con: Bixby, too much Samsung stuff nobody needs - that isn't very pleasant
- but what is really bad is that there is no memory card slot, so you've got to get a bigger memory with the phone - and as I'm traveling globally, I'm missing a slot for the 2nd SIM card, or at least a way for an additional digital SIM. - My previous phone was a Note with plenty of features related to the pen; the pen on the Galaxy doesn't offer anything that you'd need
I know that I won't win a prize with all these critics, but I do not want others to make an expensive mistake. And, that's another con: If you don't need the 100x camera, this device is far too expensive.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 24, 2021
Hello Stray, thank you for reaching out. I hear what you're saying. Here is a link (https://www.samsung.com/us/support/answer/ANS00078952/) to an article that will help you learn more about how to disable preloaded apps. Hopefully this helps. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143734244
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143734244
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Nice Phone!
on September 1, 2021
Posted by: Ultra Satisfied
from Los Angeles, CA
[This review was collected as part of a promotion.] I have had the Galaxy S21 Ultra for several months now and really like it! I don't like the fact it doesn't house the SPen...but I still have the option to use the pen with this phone. I also wish that there was an android facetime app but I occasionally use whatsapp.
The Ultra is very easy to learn and has great features including an excellent camera.
The Ultra is very easy to learn and has great features including an excellent camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.....
on September 1, 2021
Posted by: Evil
from Conway s.c
Expertise:Intermediate
[This review was collected as part of a promotion.] Got it a few months ago and it was a great experience......
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on September 1, 2021
Posted by: Cathy
from WI
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has it all. Great camera and a nice set of features to make everyone happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on September 1, 2021
Posted by: MomofTwins
from Bristol, TN
[This review was collected as part of a promotion.] I am really happy and impressed by my ultra. The camera is amazing. I was skeptical at first, my S9 bit the dust. I needed a phone quick so after looking at all the options I decided on the Ultra. I am still learning things about it but so far it is great! Definitely recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US