Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Great phone, great camera, don't miss the Note
on June 10, 2021
Posted by: ADH21
from Cincinnati, OH
Expertise:Expert
[This review was collected as part of a promotion.] I have been a long time Note user (starting with 3), but made the switch to S21 Ultra when it came out for the advanced features, processors, screen resolution and camera. It has been great and have not missed the S-Pen (although I am waiting for the S-Pen Pro to add back some of the features). Battery can last over 2 days.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever
on June 10, 2021
Posted by: Butch
from Virginia
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had Samsung phones for ten years. My S21 Ultra is byfar the best yet. It's with me constantly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera I've ever used including pro cameras
on June 10, 2021
Posted by: Liam337
from Plattsburgh, NY
Expertise:Expert
[This review was collected as part of a promotion.] Bought the s21+ and loved it so much I needed to get the ultra for me and my gf. We couldn't be happier with them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an Amazing Time to be Alive!
on June 10, 2021
Posted by: AndyCandy
from Columbia, SC
Expertise:Expert
[This review was collected as part of a promotion.] I loved everything about this phone.. from it's gorgeous and powerful display to its superb sound quality while streaming music or videos there was not a single thing I could have asked for when talking about my S21 5G Ultra!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone--EVER!
on June 10, 2021
Posted by: Weathernut
from Spring Hill, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded in my S20FE for the 21 Ultra and I am sure glad that I did. This phone is closeest to perfect than any I have owned and is WAY better than the new IPhone. The camera is nothing short of amazing. I can't believe how well the camera performs in very dark settings. I have yet to get a bad picture from this camera. The battery lasts more than "all day"! I have not had a dropped call since I started using the Ultra!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great new Galaxy
on June 10, 2021
Posted by: ATL1
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] have had several Galaxy models and the S21Ultra is a very good phone. photo quality is excellent just like they say as well as the battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unhappy
on June 10, 2021
Posted by: Champ
[This review was collected as part of a promotion.] No feature to keep the screen on during a call. Frustrating when you are on Bluetooth and do not have instant access to screen to toggle mute button.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello Champ, thanks for reaching out! I understand how frustrating this must be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111550/) to an article that will help you learn more about the Always On Display feature. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143407324
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143407324
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, fast phone, great battery!
on June 10, 2021
Posted by: samsungorbust
from VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have been very happy with my purchase. Very fast processing, plenty of customizable features, and great battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US