Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Nice phone
on June 10, 2021
Posted by: Mega
from Nashvilke tn
Expertise:Intermediate
[This review was collected as part of a promotion.] Really fast phone
and great camer amazing zoom
Good graphics
and great camer amazing zoom
Good graphics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's easy to use
on June 10, 2021
Posted by: DAY D
from Poway Cali.
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my sister and nephew and me one. We all are enjoying it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.... not backward compatible with watch
on June 10, 2021
Posted by: Gmarshall1227
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this and was told it would work with my watch. It dosent. Took 6 weeks and well over 20 hours of phone conversations for someone to tell me the truth.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best reliable phone and great camera
on June 10, 2021
Posted by: Evergreenearthen
from Portland, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for six months so far and it has surpassed my expectations! The camera and video quality are outstanding. The data speed is super fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Is it worth the money?????
on June 10, 2021
Posted by: Rick678
from GEORGIA
[This review was collected as part of a promotion.] I've been a Galaxy phone user for almost 10 years, I owned S4, S5, S7, S10 and now a S21 ultra 5g, I had my fair share of bugs but not like this one, my battery does not last a full day, my GPS goes crazy and stop working, my YouTube start to shake, my cameras close it self while I'm using it and now my phone started to get hot, I can feel it true my work pants, this is a good looking phone but is it worth the money????? Not really .
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Rick678, thank you for bringing this to our attention. If I were in your position, I would be upset too. We would definitely like to look into these issues further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143419751
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143419751
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on June 10, 2021
Posted by: Jeannette
from Orlando FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the camera! Takes clear pics and videos!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on June 10, 2021
Posted by: Bobby K
from Cleveland, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced my old Samsung with the new 5G S21 and love it have had no problems. The best phone I have owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE
on June 10, 2021
Posted by: ginnibtx
from Winnsboro, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've loved Samsung phones for a long time now. The S21 Utra 5G is a really great phone with a great price. The battery in this phone is superior to batteries in the past. Love the quality of the pictures also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US