Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4
Good so far........
on September 1, 2021
Posted by: SenseiCraig
from Upstate New York
Expertise:Expert
[This review was collected as part of a promotion.] Everything seems great so far. Battery life and wireless charging are excellent. I always get a phone with a replaceable battery since none of the permanent battery phones seem to last. I got the version with 128GB, having no MicroSD slot is a mistake I believe since having a high-resolution camera system limits my ability to store "on phone". I do have a web storage option so this is working out OK. The cameras are great, the graphics, color adjustments are excellent. The FHD+ 1080p resolution is acceptable, the refresh rate is a smooth 120Hz, which is great for games. The price is too high yet I needed a new phone.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!!!
on September 1, 2021
Posted by: Ahwa
from Albuquerque, NM
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my Samsung galaxy s21 ultra about a month ago and all I can say is... WOW!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everyone is impressed
on September 1, 2021
Posted by: elbogy
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] Ten stars. I brought this on a recent vacation. All my friends had iPhones but everyone was using my phone for the camera or audio. My pictures turned out amazing. It looked professionally done. Unfortunately, I am now the designated photographer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok
on September 1, 2021
Posted by: Soday1986
from Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the phone but it has no audio jack. I work for fedex and some of our vehicles don't support Bluetooth.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 27, 2021
Hello Soday1986, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
S21 ultra
on September 1, 2021
Posted by: Muzan
from Charlotte
Expertise:Expert
[This review was collected as part of a promotion.] Getting this phone was a huge upgrade coming from a galaxy s7. This phone changed my life in many ways. It's speed data transfer, camera and so many more features I can think of. One of if not the best phone out there!!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty nice phone
on September 1, 2021
Posted by: badgto
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this about 6 months. I like it almost as much as my S8 Active. I just haven't found anything I like as well as it. This one has some nice features, and some quirkiness about it. It started just displaying all notifications as hidden content. No matter what changes I make. I have seen others having this issue as well.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Photo and Performance deception
on September 1, 2021
Posted by: Ricks79
from Logan, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] It's a good device, definitely an improvement on the S20, BUT I have had a lot of failures and distortions of faces on my photos. Also, the phone will freeze from time to time with a random app and the photo app button makes a picture "pop" sometimes instead of taking the picture!
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Grat phone
on September 1, 2021
Posted by: Smileluck
from IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I'm very happy, Samsung smart phone best in the world.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US