Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
3
So average for a big price.
on September 1, 2021
Posted by: Each
from North American Swamp
Expertise:Intermediate
[This review was collected as part of a promotion.] For a regular consumer and everyday user. You probably won't notice much of a difference, if you switch phones every two years. The improvements are incremental.
Coming from an S10+, the first thing I noticed was the weight. In hand it feels like a brick compared to the 10. The upgraded camera is nice, and if your work revolves around media, this would be an excellent tool. The curved edges on the glass screen are esthetically pleasing.. but appear to have compromised the strength. While also creating a welcoming crevasse for dirt and debris to lodge itself into, once a case is one the phone.
The persistence of moving to Microsoft one drive over the last 6 months. As well as no longer being able to directly connect to a laptop. Has me considering not buying another Samsung in the future.
For a top of the line product, it is just so very average.
Coming from an S10+, the first thing I noticed was the weight. In hand it feels like a brick compared to the 10. The upgraded camera is nice, and if your work revolves around media, this would be an excellent tool. The curved edges on the glass screen are esthetically pleasing.. but appear to have compromised the strength. While also creating a welcoming crevasse for dirt and debris to lodge itself into, once a case is one the phone.
The persistence of moving to Microsoft one drive over the last 6 months. As well as no longer being able to directly connect to a laptop. Has me considering not buying another Samsung in the future.
For a top of the line product, it is just so very average.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 27, 2021
Hello Each, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on September 1, 2021
Posted by: Capital P
from Birmingham, Alabama
Expertise:Expert
[This review was collected as part of a promotion.] 1st off. This is the best phone out period. I've owned every galaxy phone. Plus a few other brands. I very been on Android since before the OP cupcake was released. But this phone. Blows everything away. The build. It's heavy. It makes it feel like it's durable. Which it is. Not cheap. BO LAG!!! I repeat no lag!!! The battery is awesome. The camera is outstanding. There is honestly no cons when it comes to this. The display is beautiful as always. I finally feel like samsung touched on everything. They let the animal out the cage. So if you're on the fence. Or saying to yourself you should hold out. Don't do it!!! You won't be disappointed!! The is certified boss status!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is sick
on September 1, 2021
Posted by: Myphone
from Nesquehoning PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I've only had it for a couple weeks thus far and I quite like it.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Freature
on September 1, 2021
Posted by: Luv2Aaa
from Amarillo, TX
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this a month ago and I'm so happy that I bought it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s21
on September 1, 2021
Posted by: Mannyfresh
from Mesquite
Expertise:Expert
[This review was collected as part of a promotion.] Always used Samsung products but this product is above and beyond great setup
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it all
on September 1, 2021
Posted by: Mandy
from Anacoco la
Expertise:Intermediate
[This review was collected as part of a promotion.] Love it!!!bought a month ago and so happy I did !!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Goes way beyond my expectations!!!
on September 1, 2021
Posted by: Chase
from Leesburg Indiana usa
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Samsung s21 ultra for a few weeks and I absolutely love it!!!! If u enjoy Samsung the s21 ultra is a must have!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone better then IPhone
on September 1, 2021
Posted by: Mj4matos
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone for my wife a year ago aprox and she love it, she said no other phone can do what she does with her s21 plus, she don’t want other brand of phone anymore
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US