Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
2
camera
on June 11, 2021
Posted by: caloquique
from florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it 5 months ago and I am not happy at all with it
No, I would not recommend this to a friend.
Performance
2
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 11, 2021
Hello caloquique, thank you for reaching out! We are sorry to hear of your experience with this phone. We understand how it can feel when expectations don't quite meet. We would love the opportunity to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143405415
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143405415
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on June 11, 2021
Posted by: azbarb
from Phoenix, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] The camera is incredible, all the features are great, the sound is even better than my previous Galaxy. I can’t find one thing about this phone I don’t love.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Mobile Device
on June 11, 2021
Posted by: Creslan W
from El Paso, TX
Expertise:Expert
[This review was collected as part of a promotion.] I purchased the galaxy S 21 ultra after watching mini reviews of this device. This device is not only a great cell phone but it is a mini computer and professional camera all in one. The picture quality coupled with all of the other features and phone functions make this a great device for anyone that is interested in having a quality mobile device. You will not regret your decision to purchase this item. I know I don't.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hold on to a phone for life.
on June 11, 2021
Posted by: Kris
from Longview, Tx
[This review was collected as part of a promotion.] I have the Galaxy S21 Ultra and for the a The few months I have had my for phone. I Love it and am still having fun learning about it. My Favorite things so far our the super slow mode and the extreme zoom. They are so awesome. For the Super Slow Mode My family is have fun jumping off swings and trying different experiments. For the extreme zoom it has been fun taking pic that a cray far and making a movie out of the clips moving closer to the phone. I would say if you are looking for a fun phone with awesome setup and great fetchers and a thinking if this it. It is it and there are so many videos out there that will help you learn all you can do this durable phone.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing
on June 11, 2021
Posted by: Dre S
from Brighton, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] bought this after my iPhone x stopped working correctly and I'm so glad I made the switch back over. it's smooth, crisp, easy to use, just simply amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth Every Penny
on June 11, 2021
Posted by: Nycfinest1
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I bought this when it first came out and up to this time I have no regrets in my investment nor would I trade it for another phone. It's fast processor, reliable, the camera is amazing, the size isn't too big or too small. I've used most of its features and believe it or not I still haven't used all the features because there's so many. Im happy with mines I also got the galaxy watch 3 and it's my first smart watch and I'm amazed of what it can do for me health wise speaking.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
great camera's
on June 11, 2021
Posted by: miwajo
from Port Charlotte, FL
[This review was collected as part of a promotion.] The phone has topnotch camera's. great zoom features and clear, crisp results.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy s21
on June 11, 2021
Posted by: Jbats1
from Brunswick,oh
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is a little on the big side but I do like it.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US