Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Loving it
on September 1, 2021
Posted by: J5ifty
from Danbury, CT
Expertise:Beginner
[This review was collected as part of a promotion.] I switched from iphone to android and really loving my Samsung Galaxy S21. I feel like i have more control and it's less hand-holdy. Amazing camera. Super fast and responsive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the size
on September 1, 2021
Posted by: Princess
from Hatfield, PA
[This review was collected as part of a promotion.] The only think that I am unhappy with is sending or receiving videos :( The videos are crisp and vibrant when watching them on my phone but when I send them to other people or view the video I sent they are blurry and hard to even see.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Product
on September 1, 2021
Posted by: Kyle1599
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] Absolutely outstanding! This is by far the best phone on the market. The camera is amazing. Highly recommend!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Lo5t
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it came out and it was a great improvement over my previous phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 1, 2021
Posted by: Eric
from Knoxville
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone I've ever owned. Camera setup is mind blowing. Screen is bright and colors pop also has great blacks. For me this phone is perfect and I continue to find new amazing features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Doesn't last as advertised
on September 1, 2021
Posted by: Jeff
from Johnstown, Co
Expertise:Expert
[This review was collected as part of a promotion.] The battery doesn't last as long as advertised, need to charge after 10 work day.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 27, 2021
Hello Jeff, thank you for bringing this to our attention. I understand how important this is to you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001388/) to an article that will help you troubleshoot the battery draining quickly. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143741598
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143741598
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Phone!
on September 1, 2021
Posted by: Kings3rwe
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had several Samsung phones. A few phones back I changed to another type and missed my Samsung so much, I turned back! My children also have Samsung phones
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way more awesome than I expected !
on September 1, 2021
Posted by: Johnny
from Portland, Oregon
[This review was collected as part of a promotion.] I watched, looked ,listened and finally gave in. I am glad I did.
What a nice upgrade that will last and finally a phone with some of the finest lenses out there.
I am not a technically advanced person and you have to agree that this is such an amazing phone to operate. Thank you
What a nice upgrade that will last and finally a phone with some of the finest lenses out there.
I am not a technically advanced person and you have to agree that this is such an amazing phone to operate. Thank you
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US