Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Awesome camera
on June 13, 2021
Posted by: Jeff
from Clearwater, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a month ago and the camera is awesome. Love the clarity and the professionalism of the camera. Also being able to use an S-pen is a + as well
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera
on June 13, 2021
Posted by: Mela
from Pomona, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent pictures and excellent features. I love with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sad
on June 13, 2021
Posted by: Anonymous
from Bernalillo NM
Expertise:Intermediate
[This review was collected as part of a promotion.] My Galaxy 21 ultra is by far the worst phone ever. The camera is by far the best ever. I give the phone a 3 for the camera but the phone over all is just the pits.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 14, 2021
Hello PAUL ANDERSON, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 13, 2021
Posted by: Noheadcat
from Davenport, Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] Haven't had a single problem with this phone. And still finding new features everyday!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Can't get 5G
on June 12, 2021
Posted by: Reves
from Wisconsin
[This review was collected as part of a promotion.] I've never had 5G except for in the store I walked through the and I was back on 4G And my phone won't let me call in certain places
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 14, 2021
Hello Reves, thank you for bringing this to our attention! I can see why you are so upset. We would definitely like to look into this issue further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143415855
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143415855
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful peice of technology
on June 12, 2021
Posted by: Squishyklh
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the 21 ultra for a while now I love everything it's fast it has an amazing camera lots of storage only downside I've found was I like
Having an SD card just incase but unfortunately not an option. Otherwise wouldn't change a thing and im #samsung all the way!
Having an SD card just incase but unfortunately not an option. Otherwise wouldn't change a thing and im #samsung all the way!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on June 12, 2021
Posted by: Kan cowboy fan
from Wichita, ks
[This review was collected as part of a promotion.] Very happy with it so far, great battery life and camera
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better and better
on June 12, 2021
Posted by: Galaxyguy
from Cincinnati
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone!! The new Samsung Galaxy series devices never disappoints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US