Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Phone works great
on June 26, 2021
Posted by: Julea
from Albuquerque, NM
Expertise:Expert
Love the cameras and can really tell the difference with the display and it's variable refresh rate. This phone is blazing fast. Wish Samsung didn't remove MST, but other than that, this phone is about as close to perfect as you can get.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing oxygen and pulse sensors, a great loss!
on June 25, 2021
Posted by: Jimmy
from Seattle
Expertise:Expert
I have been a loyal and exclusive user of Samsung phones since Galaxy S3. My most recent Samsung phone was a Note 9. All the recent phone models had oxygen and pulse sensors. These hardware quietly disappeared in this otherwise state-of-the-art android phone. It's a huge loss and disappointment. Compared to the Note series, the S pen is larger and easier to use, but harder to store, probably easier to lose.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 30, 2021
Hello Jimmy, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but...
on June 25, 2021
Posted by: Melissa
from Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I have started having problems with making/receiving calls. I can hear person talking but they can not hear me. The problem seems to be getting worse. To correct it, I have to restart my phone every time it happens. I did a search and I am not only person having this problem. The features on phone are great and I love how my photos turn out. If Samsung would fix the calling problem I would give it a 5 star. In case of an emergency, this could be a huge problem for me (and others with same phone issue) if I call 911 and they can't hear me and I have to hang up/restart my phone.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade!!
on June 25, 2021
Posted by: Melz
from Dayton, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the Samsung S21 Ultra a couple months now. Best up grade ever. The phones camera features are amazing. I was even able to do multiple videos to make a 5 minute movie for sociology class final project. I was amazed how it made my life easier. The battery lasts all day of my 12 hour shift. When I clock out from work, my phone battery has only dropped to 75%. I love that as I have a distance to drive home and feel safe with a phone that the battery lasts.
The speed is great too.
The speed is great too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 24, 2021
Posted by: Carmen
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] It is big enough to make it comfortable to write. Nice features and performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone with great battery
on June 24, 2021
Posted by: Luna3117
from Flint, Mi
Expertise:Expert
[This review was collected as part of a promotion.] I love this phone I am a heavy user and the battery lasts all day. The phone is the best phone I have ever used. The screen is bright and love using the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My favorite Galaxy to date
on June 23, 2021
Posted by: Issy78
from Lockport NY
Expertise:Intermediate
Love love love this phone! I just traded in my s10 for this phone. Let me tell you I'm not disappointed. Remember those times of not being able to see your screen outdoors in the sun? No issues here, Automatic adjustment. Picture quality is like nothing I've ever experienced before. I've only had this phone a few days now, so u haven't even began to touch what this thing can do. I'd say the one annoyance I had was no expandable memory. Booooooo we need more colors. My only 2 complaints so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!!!
on June 22, 2021
Posted by: Adan
from Cibolo, Tx
Expertise:Intermediate
Coming from the s10+ to s21 ultra was the best upgrade I've ever done.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US