Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,058 Reviews)
Open Ratings Snapshot
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,803 out of 3,917
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4 out of 5
4
Samsung s21 ultra
on September 1, 2021
Posted by: Hemanth
from Chicago, Il
Expertise:Intermediate
[This review was collected as part of a promotion.] I am using this phone for a while .
Pros: camera is the most thing attracted me to by this phone
Cons: heavy
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Phone❣
on September 1, 2021
Posted by: Nana
from Rockton, Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] Best phone I have bought yet❣ Fun to use and lots to do and learn.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love features
on September 1, 2021
Posted by: Candy
from Pennsylvania
Expertise:Intermediate
[This review was collected as part of a promotion.] Very happy with phone! Easy to use. Set up was no problem.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but weak battery
on September 1, 2021
Posted by: Nanobot1971
from Honolulu, Hawaii
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought 2 Galaxy S22 Ultra and love the camera which has amazing zooming features compared to my old Galaxy Note 3. Everything loads fast and apps are responsive. The only downside is the battery life. Unless you turn all the features off it will last over a day and a half. With all features on I have to recharge the next day. Overall I'm happy but could not give it 5 stars because of that.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Outstanding features
on September 1, 2021
Posted by: Biggriff5
from Bowie Maryland
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 6 months ago and I am in love with the camera. I have been taking the best pictures. Everybody is raving about the picture quality.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite Samsung yet!
on September 1, 2021
Posted by: Cieszkc
from Victorville
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone a couple months ago and have not had 1 issue with it, everything has been perfect. I've been very pleased with the battery life. I will average 6-7 hours of sot and one charge will last between 2-3 days, even using adaptive refresh rate and QHD. Up to this point my favorite Samsung device has been my note 3 but Samsung really nailed it with this phone. The price may seem a bit steep but you are getting what you pay for. I would definitely recommendit!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 1, 2021
Posted by: Galaxy4ever
from Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has everything I need for work and personal use. I tried the latest apple phone and couldn't last a day with it. The S21 ultra has an amazing camera, is fast, has great battery life, and I could go on and on.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone hands down
on September 1, 2021
Posted by: Steph1993
from Oak Harbor, WA
Expertise:Expert
[This review was collected as part of a promotion.] Love the camera and all of the awesome functions on this phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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