Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4
love the cameras
on June 30, 2021
Posted by: kina bina
from north carolina
[This review was collected as part of a promotion.] bought this a little more than 3-4 months ago and I'm still learning things about this phone . love the sleekness ,easy to access apps with biometrics entry , overall great product.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello kina bina, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the world!!
on June 30, 2021
Posted by: Jared
from Gillette, WY
Expertise:Expert
I have had this phone since it came out and would be lost without it. I literally use it for everything and it never leaves my hand. This phone is fast and powerful enough for me to do anything I need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello Jared, that's great to hear! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera!!!
on June 30, 2021
Posted by: Scoop003
from Eugene, OR
Expertise:Expert
I bought this at launch, because I read reviews from tech sites talking about the camera, and I knew it had the newer 5G modem in it. And it does not disappoint. With the original telephoto lens on the note 20, there was a lot of shakiness when zoomed in past 30x. On the s21 ultra, I can zoom in all the way, and while there is some instability, which is to be expected being zoomed in so far, the AI assisted balancing works a lot better for getting those zoomed in photos at a clear resolution. I have not been disappointed with the camera at all. And the 5G improvements made in the modem are extremely noticeable. Much better reception with it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera
on June 30, 2021
Posted by: Radiah
from Aurora Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had for a couple months and love all features. I also purchased the pen which is awesome. Can't go wrong with the Ultra 21.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone!!!
on June 29, 2021
Posted by: GarBear
from Gridley, CA
Expertise:Intermediate
Switched to this phone after the LG Velvet failed all my expectations. Love everything about this phone. Beyond happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing all around quality
on June 29, 2021
Posted by: Fansamsung
from Longview, tx
Expertise:Intermediate
Love the processing speed of the galaxy ultra, with a breath taking camera and videos. Very easy to navigate and personalize, just wish there was expandable memory as I wasn't able to get the 512gb.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung hits all the right notes for an excellence
on June 29, 2021
Posted by: VijayTT
from Miami FL
Expertise:Expert
[This review was collected as part of a promotion.] I purchased this back in February and had to actually wait a month for it to arrive. The wait was well worth it. I am very happy with this device. My previous device was a Galaxy S6 Edge, which was also excellent but was now fully worked it's life. I have had iPhones before as well as older Galaxy S4, Original Galaxy S and HTC smartphones previously. I have to admit this is one of Samsung's best effort yet. The camera is awesome, battery life is exceptional, beautiful screen and of course performance and software updates has bee. Surprisingly very good. My only feature that I miss and which could have been useful due to covid is the heart rate and blood oxygen sensors from older models. I mean the simple fix would be to get a smartwatch to do this so it's not a deal breaker. You wouldn't think of watching a movie on a device this small but your eyes will be in for a treat. As per usual Samsung's vivid AMOLED screens are the best in the industry. The battery life for a moderate user is easily two days. I rarely charge to full, just plugging in for a quick top up and I'm good until the next day. That being said, remember you have to buy your own super fast charger as it doesn't come in the box. Also you should note if getting a 3rd part charger you need to make sure it has the PPS feature for super fast charging to work. I learnt this the hard way :( Overall there is very little to no issues I have had with this device for the past 4 months. I am very impressed with the progress Samsung has made. The device is stable and performs near perfect each and Everytime. I would consider this a workhorse of a device this especially for business users. I look forward to many more years of great service. As a side note, this device supports UWB so if you have the Galaxy Buds Pro they pair seamlessly with it. It's an overall good user experience. As I finish my review I have to repeat that the camera is absolutely beautiful. The photo and video quality is amazing and you won't be disappointed. There is some slight lag however the latest software update has reduced this lag greatly. I'm sure features and performance will keep improving over time. Great job Samsung!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible device with beyond incredible features
on June 29, 2021
Posted by: MandiniS21
Expertise:Intermediate
I switched from the iPhone X to Galaxy s10 3 years ago, and I have not looked back. Since then, I purchased my Galaxy S21 Ultra 5 months ago, and knew I was in for a pleasant surprise, and I was right!
The performance is incredible, and the integration between the phone and my other Samsung products is truly next level, and the integration of the S Pen has made my work life easier and made gathering notes at meetings incredibly easy.
My battery lasts me throughout the day without a problem (I use my phone pretty heavily throughout the day for work). After a 13 hour day out on the road, my phone will still have about 15% battery.
The camera has features that takes my photos to the next level. Single Take photos and the 108 MP camera capture so much incredible content to the point that you'd think a professional took the photos.
DEX Mode: The last favorite feature I'll touch upon is Dex mode. This allows you to connect your phone to a TV and turn it into a mobile computer. This single feature has revolutionized how I conduct my meetings for the better.
These are only a few of the features that Samsung has incorporated into their devices, there are plenty others like Power Saver, multi window, and much more that really make the phone amazing.
I recommend this phone to anyone who wants to truly get the most value out of their phone, and with Samsung's deals the phone can be purchased by anybody.
I can't wait to see what Samsung comes out with next! (#NotGoingBackToiPhone)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US