Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: Cellphone guy
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Switched to this phone a few months ago and just love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Device
on September 1, 2021
Posted by: VulcanFireGod
from California
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from Samsung's Galaxy S10+.
Device has exceed my expectations and has provided me with the device processing power and tools that I need to complete even the most advanced functions.
Device has exceed my expectations and has provided me with the device processing power and tools that I need to complete even the most advanced functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on September 1, 2021
Posted by: RandomSkills
from Riverside, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] With its size being its only downside, it is without a doubt the best phone I've owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Camera is AMAZING!
on September 1, 2021
Posted by: LeslieB5
from Frederick, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered and received as soon as they were released. Definitely my favorite phone yet. The camera is amazing especially with the crazy 100x zoom. I have been a galaxy girl since s2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 1, 2021
Posted by: Webshopper
[This review was collected as part of a promotion.] I bought my device a month ago and i am so happy i did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy S21-ultra
on September 1, 2021
Posted by: Bee Jack
from Port st lucie
Expertise:Expert
[This review was collected as part of a promotion.] Terrible experience with this phone had problems with calls constantly dropping, constantly contacts not being able to call. Had the phone sent in three times for repair to no avail. Definitely love Samsung pho es but this was the worst experience I ever had with them. Definitely will not get this phone again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello Bee Jack, thank you for reaching out. I can see how hard you've tried to get this resolved. We would definitely like to look further into this matter. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143744923
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143744923
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 Ultra 5G 128GB (T-Mobile)
on September 1, 2021
Posted by: Maxiu
from Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] Amazing phone! Very fast, smooth design, camera works well. Very responsive to my touch and biometrics.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Battery is Awesome
on September 1, 2021
Posted by: Snowierrouge315
from Hot Springs, VA
Expertise:Expert
[This review was collected as part of a promotion.] The battery outlasts me everyday and in the time I've had this phone it's only went dead two times. I love the camera the camera, the 100x zoom is awesome !!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US