Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,058 Reviews)
Open Ratings Snapshot
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,803 out of 3,917
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5 out of 5
5
Ease of use
on September 1, 2021
Posted by: Darlene
from Clermont, Fl.
Expertise:Intermediate
[This review was collected as part of a promotion.] I love it. One issue is the Verizon network is awful in my community. Usually only have 1 bar.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid Phone
on September 1, 2021
Posted by: Cupcake
from Charlotte, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] Phone is sleek and camera is great. Coming from S9 it is an adjustment getting used to the size, but overall good phone so far
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Camera!
on September 1, 2021
Posted by: Tony0_o97
from Santa Rosa, CA
[This review was collected as part of a promotion.] The best phone with the best camera for taking pictures of the moon. I'm in love with this phone because of its long lasting battery, smoothness, and of course with its camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone overall
on September 1, 2021
Posted by: clarabell
from New Paltz, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a few months now and use it for most forms of communication due to health limitations. It's large and weighs a handful but there are plenty of easy, cheap solutions to help. The screen is radiantly clear and perfect for viewing everything from texts to emails to movies. There are so many capabilities that I am not yet aware of but am excited to keep learning.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 1, 2021
Posted by: Amber
from Arkansas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought about 3 or 4 months ago. I love it. Amazing new phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome cell
on September 1, 2021
Posted by: Froggythinking
from TX
Expertise:Expert
[This review was collected as part of a promotion.] When I bought this phone I didn't think I would enjoy it much as I was a note user. But the phone is so nice and the pen works just was we as on the notes. Great size and rich screen . No regrets here.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The reason I keep buying Samsung products
on September 1, 2021
Posted by: MementoMori9616
from Cincinnati, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I have consistently stayed in the Samsung family as far as phones go. I had the S4, an S6, an S7, the Note 8, the S10+, and now the S21Ultra, and I'm happy to stay with Samsung. The device is great on battery life, the screen is crisp and bright, the overall hardware experience is premium, and I couldn't be happier.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device with a few things to improve
on September 1, 2021
Posted by: Anonymous
from Miami, FL
Expertise:Expert
[This review was collected as part of a promotion.] It is an excellent device however compared to the note 20 ultra, the edged screen felt more premium. Thick and weigh could also be improved in the next generation.
I miss the SD card
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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