Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,057 Reviews)
Open Ratings Snapshot
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,802 out of 3,916
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5 out of 5
5
Terrific features - love the new look
on September 1, 2021
Posted by: SuzieQuzee
from Jersey Shore
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone about 1 month ago and am still getting used to the new features - but everything is great!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best camera
on September 1, 2021
Posted by: Stephen
from Oregon
Expertise:Expert
[This review was collected as part of a promotion.] Best photos I have ever taken use everyday, best phone ever
I would recommend this to a friend!
Features
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device out
on September 1, 2021
Posted by: Anthony
from Taylorsville Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I stopped on the side of the road and took this picture with S21 ultra 5g
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth to buy
on September 1, 2021
Posted by: Nav Pa
from Irvine, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy to have this phone. great features, easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Messed Up
on September 1, 2021
Posted by: Chanel
from Baltimore
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded (?) from a Note 20+ and honestly I wished I held out for a newer Note. It's disappointing that there isn't an option to add more memory, so just like the iPhone I'm looking thru my phone for things to delete. I'm currently on a replacement S21+ because the first phone was not connecting to the 5G data and barely connecting to 4G LTE. Now this phone barely connects to 5G but I truly don't want to go through the process of getting another replacement. It just sucks when I'm out and about and I don't get service or searches are slower than my Note. I truly only upgraded because of the camera options and processor but it's. It really worth it if there are issues. This phone has overheated a few times which made me a little nervous but nothing bad has happened fortunately.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on September 1, 2021
Posted by: Team Droid
from Texas
[This review was collected as part of a promotion.] Very happy customer, the matte finish makes a very sleek device. Resolution is impeccable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: Dseef
from Louisville, Kentucky
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone over a month ago and I'm more than satisfied with it. The camera and great the and display is the best I've seen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wonderful Phone
on September 1, 2021
Posted by: Nikki
from Kannapolis NC
[This review was collected as part of a promotion.] I have had my galaxy for 5 months and would not trade it for any other. The clarity of my cameras and the sleek look of the phone is a plus.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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