Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,058 Reviews)
Open Ratings Snapshot
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,803 out of 3,917
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5 out of 5
5
Great overall phone!
on September 1, 2021
Posted by: Pogsmrhr
from Bellaire, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I needed a new up to date phone and I am so glad that I bought this one. It has been a great experience!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the phone, but heavy as a brick!!
on September 1, 2021
Posted by: Penolpe
from Traverse City, Michigan
[This review was collected as part of a promotion.] If there were more options at time of purchase, I would prefer smaller and lighter, chip shortage left very limited purchase options for Samsung phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S21 Ultra
on September 1, 2021
Posted by: Paul
from Forest Va
[This review was collected as part of a promotion.] I purchased my S21 Ultra in July and I love it! Great features and excellent photos and 5G.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing Camera
on September 1, 2021
Posted by: IndyTory
from Fishers,IN
Expertise:Intermediate
[This review was collected as part of a promotion.] It's really amazing what this phone can do but man the camera is amazing!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features great size
on September 1, 2021
Posted by: Galaxygurl30
from Jacksonville fl
Expertise:Expert
[This review was collected as part of a promotion.] Have always been a samsung fan love the updates and new phones i always look forward to upgrading my phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall use!
on September 1, 2021
Posted by: Mario
from El Paso, Texas
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered my S21 Ultra and I'm extremely happy with my purchase. The phone itself has a great design and with a quality like no other. Not to mention that the camera functionality and the performance is phenomenal. It processes my request before I even select my option which is truly unbelievable fast. I recommended my device and even convinced a friend of mine to buy it over an apple device!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Because of s pen and the 5G
on September 1, 2021
Posted by: Ardi
from Encino
Expertise:Expert
[This review was collected as part of a promotion.] I bought because of s pen ..........................
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Awesome camera, big screen. Mediocre Battery.
on September 1, 2021
Posted by: Anonymous
from Frederica, Delaware.
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for about 2 months and I've enjoyed using it but the battery doesn't really live up to expectations. Also it seems like the 5G capabilities aren't quite up to par either.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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