Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,057 Reviews)
Open Ratings Snapshot
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,802 out of 3,916
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4 out of 5
4
Excellent phone, great battery but miss SD card
on September 1, 2021
Posted by: Cybermaster
from Fort Lauderdale
Expertise:Expert
[This review was collected as part of a promotion.] Had it for a few months now. Best phone in the market but not having a SD card and no 3.5mm jack for headphones is an issue. Don't like the move of the fingerprint reader to the screen either. Had a Galaxy line since the beginning and will continue until I find something better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use
on September 1, 2021
Posted by: Bubba2005
from Hoover Al.
[This review was collected as part of a promotion.] I traded up several months ago and have been tickled with the new phone ever since
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bigger than my old
on September 1, 2021
Posted by: Rlabeau1
from Houston, texas
[This review was collected as part of a promotion.] I love the bigger screen and the fantastic camera. Have not dropped it yet and it still fits in most of my pockets in my purses
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Size does matter!
on September 1, 2021
Posted by: Tdean
from TENNESSEE
[This review was collected as part of a promotion.] I've has the S21 Ultra for about 2 months. I love the size, operating system and camera! The tech is flawless. I would highly suggest it for any Samsung lover.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
21 Ultra Great Phone
on September 1, 2021
Posted by: Robthebroker
from Whitefish, Montana
Expertise:Expert
[This review was collected as part of a promotion.] I've has this phone for about 4 months now. Enjoy the quick performance, ease of operations. I had to learn how to hold it since all the buttons are on the right side and Im left-handed. Superzoom once stable is a great feature but you really need to put the phone into a secure stand to get the best shots
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera and battery life
on September 1, 2021
Posted by: KiNGD0ZE505
from Albuquerque NM
Expertise:Expert
[This review was collected as part of a promotion.] I bought this when it launched and absolutely love this phone the only drawback is no headphone jack or memory expansion
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Miguel
from Cedar Hills, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it first came out and have never complained about it. I love the 120hz display and how it makes it super smooth. I also love the size of the screen. The camera on this phone is amazing. The battery life also lasts all day with 120h, highest display quality, and Bluetooth.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So nice!
on September 1, 2021
Posted by: Anonymous
from Cincinnati, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the 120hz refresh rate and the space zoom camera!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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