Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Best Phone Yet!
on June 8, 2021
Posted by: Samsung Fan
from Idaho
Expertise:Intermediate
[This review was collected as part of a promotion.] I have running my business's thru my new phone for the last months and it has been working seamlessly with all my others electronics. Best Phone yet, and the camera and zoom are excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 8, 2021
Posted by: Jussme
from San Diego, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Pre-ordered the phone in a Samsung exclusive brown. Well worth the extra month wait. Love the color and casing. Gone are the days of massive fingerprints all over the phone. As far as the phone itself. Great! Sound quality, battery life and speed. Of course the camera.... what more could be said about the overall quality of the camera. The best pictures/videos I've ever taken. Definitely my favorite Samsung phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship phone!
on June 8, 2021
Posted by: koolaidyogurt
from Chino Hills, CA
Expertise:Expert
[This review was collected as part of a promotion.] Bought the phone last year and it's everything I wanted. It's like a greatest hits galaxy phone. Has all the features you'd want from previous models as well as new and improved features and hardware! Best galaxy phone out there by far!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 8, 2021
Posted by: Wolfgirl
from Anchorage, Ak
Expertise:Expert
[This review was collected as part of a promotion.] I got my phone a few months back, I traded in the galaxy S9, and I absolutely love the S21 ultra. The 5G is fast, the phone is responsive and great for playing games on. The battery life far exceeded my expectations. Thank you Samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 8, 2021
Posted by: Kazz_ex
from Charleston, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone. Good features, great camera (especially the 100x zoom).
(Not a replacement for the note 20 if that's what you're looking for.)
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: Manheim
from Flushing NY
Expertise:Expert
[This review was collected as part of a promotion.] Great phone wish battery would last a bit longer .but would buy it again
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite Samsung Phone to Date
on June 8, 2021
Posted by: Angela
from Canton, NC
Expertise:Expert
[This review was collected as part of a promotion.] I have used Galaxy phones for years now using both standard Galaxys and the Notes as well. I purchased this because of the deal I got for my trade-in, the 5g capability, and cameras. This is my absolute most favorite phone to date. The camera is by far better than any I have ever owned, everything is fast and runs great with no issues, and the battery life is great as long as I am not playing games all day on it. I am very happy that I decided to pull the trigger on this purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but buzzing noise kills!
on June 8, 2021
Posted by: Jlynnwh
from Hawkins, TX
Expertise:Expert
[This review was collected as part of a promotion.] Works good but every single phone call is drowned or by buzzing or static noise.....
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello Jlynnwh, thank you for reaching out. I can see how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143487294
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143487294
^Elizabeth
Written by a customer while visiting Samsung US