Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,057 Reviews)
Open Ratings Snapshot
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,802 out of 3,916
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
1 out of 5
1
Definitely not worth the upgrade
on September 1, 2021
Posted by: Bebewhit
from Williamstown NJ
Expertise:Expert
[This review was collected as part of a promotion.] I absolutely love Samsung! Galaxy was not my first choice but since they weren't doing the note. I jumped on the ultra! What a waste of money and time. It's a good phone like most galaxy's but definitely not my first choice in phones. Nothing special. It overheats I hate that it does not have a stylus and I wish I would have wait3d for the fold
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
High Quality Device
on September 1, 2021
Posted by: Grumpyoldguy
from Big Pine, Ca
[This review was collected as part of a promotion.] I upgraded from an Active Eight and am very happy I did. Well designed, clear screen, easy to use. Only issue is being able to add more memory. Really good camera!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Darv12
from Pittsburgh pa
Expertise:Expert
[This review was collected as part of a promotion.] I got this a few weeks ago and absolutely love this phone. The camera takes amazing photos.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing cameras
on September 1, 2021
Posted by: BlueJazz
from Columbus, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I love many of the features of the S21 Ultra 5G, especially the picture clarity and ability to use the S pen.
The battery was great initially, but after loading several apps that I regularly use daily, the battery sometimes needs charged by early evening.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to learn....easy to use
on September 1, 2021
Posted by: Julianna
from Middleton WI
Expertise:Intermediate
[This review was collected as part of a promotion.] I BOUGHT THIS A FEW MONTHS AGO AND I LOVE IT. THE CAMERA IS CRYSTAL CLEAR .
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone of the decade s21ultra
on September 1, 2021
Posted by: Roger714
from California
Expertise:Expert
[This review was collected as part of a promotion.] i bought this phone thinking about performance and reliability and i couldn't go wrong and be happy with it, before i bought it i tested with the apple pro max wich i thought was gonna be a good contender but reality is that Apple didn't do much on their new iphone other than just improving camera wich is not even the greatest either and Samsung really stepped on it's game with the s21 ultra from a tru z with performance and better features such as the camera and S pen etc, would i recommend this phone yes 100%
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My first top of the line phone
on September 1, 2021
Posted by: Abcdef
from Seattle
[This review was collected as part of a promotion.] I got this phone in April and still trying to figure out how to do things on it. It's unbelievable how much it can do.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 1, 2021
Posted by: Butch
from Aledo Tx
[This review was collected as part of a promotion.] I'm really glad I went ahead and bought this thing It does everything I wanted to plus more
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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