Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
3
Samsung Messed Up
on September 1, 2021
Posted by: Chanel
from Baltimore
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded (?) from a Note 20+ and honestly I wished I held out for a newer Note. It's disappointing that there isn't an option to add more memory, so just like the iPhone I'm looking thru my phone for things to delete. I'm currently on a replacement S21+ because the first phone was not connecting to the 5G data and barely connecting to 4G LTE. Now this phone barely connects to 5G but I truly don't want to go through the process of getting another replacement. It just sucks when I'm out and about and I don't get service or searches are slower than my Note. I truly only upgraded because of the camera options and processor but it's. It really worth it if there are issues. This phone has overheated a few times which made me a little nervous but nothing bad has happened fortunately.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Worth to buy
on September 1, 2021
Posted by: Nav Pa
from Irvine, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I am so happy to have this phone. great features, easy to use.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best device out
on September 1, 2021
Posted by: Anthony
from Taylorsville Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I stopped on the side of the road and took this picture with S21 ultra 5g
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best camera
on September 1, 2021
Posted by: Stephen
from Oregon
Expertise:Expert
[This review was collected as part of a promotion.] Best photos I have ever taken use everyday, best phone ever
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Terrific features - love the new look
on September 1, 2021
Posted by: SuzieQuzee
from Jersey Shore
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this phone about 1 month ago and am still getting used to the new features - but everything is great!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fabulous!
on September 1, 2021
Posted by: Gracie227
from Maryland
Expertise:Intermediate
[This review was collected as part of a promotion.] Was not sure about making the change from my 9+, but am so glad that I did! Adjusted easily to not having a "home" button, but other than that it has been super easy to use! Great video and sound!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: At131
from Rio Grande, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] Love my phone, would recommend to everyone, great cameras
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on September 1, 2021
Posted by: Andrew
from Philadelphia, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Came from the note 20 ultra and while I miss the notes features this phone makes up for it in multiple ways. Camera is great and while I didn't see myself using 100x zoom to often its actually came in handy a few times with just showing my kid things like the moon that you wouldn't be able to see with any other phone, reading a sign I'm to lazy to get up and walk to, and using the director view to record my kids first ride on a roller coaster. I've had no issues with this phone since getting it, just wish the curves were gone!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US