Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Phenomenal Device
on September 1, 2021
Posted by: VulcanFireGod
from California
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from Samsung's Galaxy S10+.
Device has exceed my expectations and has provided me with the device processing power and tools that I need to complete even the most advanced functions.
Device has exceed my expectations and has provided me with the device processing power and tools that I need to complete even the most advanced functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: Cellphone guy
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Switched to this phone a few months ago and just love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great upgrade
on September 1, 2021
Posted by: bunny
from indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] bought a month ago and hasn't disappointed me yet. great camera and pro adjustments, great screen resolution , processing , and etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not that much better than my Galaxy S9
on September 1, 2021
Posted by: Lynn
from Harrisburg, PA
[This review was collected as part of a promotion.] Bought it and you would think it would be faster and when I touch something, it takes a couple taps to work! Not too happy especially for the extra price!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello Lynn, thank you for bringing this to our attention. I understand how frustrating this must be. Here is a link (https://www.samsung.com/us/support/answer/ANS00078985/) to an article that will help you learn more about how to keep your phone from slowing down. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143745066
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143745066
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have ever owned
on September 1, 2021
Posted by: Marke
from San Antonio Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] After looking over several phones and comparing them I decided to go with the Samsung Galaxy S21 ultra and I am so happy I did because it's the best phone I've ever owned. With the large screen and 5G you can't go wrong with this phone.The camera is the best I have seen and I don't think anything comes close to it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and processor speed
on September 1, 2021
Posted by: Thurman
from Columbus, Ohio
Expertise:Expert
[This review was collected as part of a promotion.] It's great I bought it about 4 months ago I've stuck with Samsung since the Galaxy S2 would never go back to any other phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Movements
on September 1, 2021
Posted by: Figking
from VA
Expertise:Expert
[This review was collected as part of a promotion.] This thing is awesome!! The battery life is amazing along with the camera features. The zoom capabilities are phenomenal. The smooth feeling when your swiping through the phone puts anyone into a zombie state.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Happy I upgraded
on September 1, 2021
Posted by: Desmond
from Chesapeake, VA
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded my Note 20 Ultra knowing I was going to he going to an even more spectacular phone and was definitely not disappointed. From the camera to the keyboard and great space I'm afforded this phone is my go to. I've been an avid Samsung user since 2010 and the phones keep impressing me year after year. While I was disappointed that Samsung did away with the notes my s21 ultra has been found to be even more of a replacement.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US