Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
My Favorite phone and overall device
on June 14, 2021
Posted by: Dhamer99
from Dallas, TX`
Expertise:Intermediate
[This review was collected as part of a promotion.] I was eligible for an upgrade and I was so excited to get this new phone. It is actually so I much more than a phone…it is a connection to the world. The speed, pictures and video from this amazing camera and unmatched connectivity make getting this a no brainer. All the guys at work want one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera, many features, Great battery life,
on June 14, 2021
Posted by: none
from Fredonia PA
Expertise:Intermediate
[This review was collected as part of a promotion.] We bought four of these for our whole family, about 4 months ago. It was a great deal, and i don't regret it. The camera is awesome, and takes excellent pics. The features are quite impressive for just about any type user. The battery life is amazing and I can get a day and a half easily without recharging. The feature of being able to write on the phone like a Samsung Note is a great bonus that I have used many times. I would recommend this phone to anyone. Awesome!! Keep up the great work!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on June 14, 2021
Posted by: Debbie
from Pueblo West, CO
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone especially the camera! I've had this phone since 2-21 and it has not disappointed me. I really enjoy taking photos of the moon and I sure wish I would have had this phone when the comet was visible last year.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Good technology ruined by the interface
on June 14, 2021
Posted by: gogeta110
Expertise:Intermediate
I bought this 3 months ago, thinking it would be an amazing upgrade from a Pixel XL phone. But through the numerous iterations since my last Galaxy (an S4), Samsung has added a lot of problems with their proprietary software.
I can't rely on basic features such as call screening or visual voicemail, because the needless Samsung apps (Phone etc) do not work properly with Android or my carrier.
A "flagship" smartphone where you cannot use basic features with expected consistency, is not a phone I can recommend. I should have waited for the new Pixel or went with a OnePlus
I can't rely on basic features such as call screening or visual voicemail, because the needless Samsung apps (Phone etc) do not work properly with Android or my carrier.
A "flagship" smartphone where you cannot use basic features with expected consistency, is not a phone I can recommend. I should have waited for the new Pixel or went with a OnePlus
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 16, 2021
Hello gogeta110, thank you for sharing your experience with this phone. If I were in your position, I would be upset too. We would definitely like to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143423259
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143423259
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera!!!
on June 14, 2021
Posted by: Mare
from Sc
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the camera features ! It's an excellent phone. I'm a Samsung girl
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works good
on June 15, 2021
Posted by: Texred05
from Abilene Tx
Expertise:Expert
[This review was collected as part of a promotion.] Had it for a few months now work good and better battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 15, 2021
Posted by: JCantrell
from Det.,Mi
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from my galaxy note 10+ And I'm so glad I did. The Galaxy S21 Ultra 5G. I had been using apple iphones but Samsung phone have won my Loyalty. The S21 does so much more than an apple phone. Samsung has the superior prodect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice upgrade.
on June 15, 2021
Posted by: BulletWilliam
Expertise:Expert
Went from the s10+ to this and it's really nice. I like the screen size and camera a lot. Little disappointed that it doesn't come with a built in screen protector or even a USB-c to 3.5mm adapter. Other than that it's pretty nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US