Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,058 Reviews)
Open Ratings Snapshot
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,803 out of 3,917
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5 out of 5
5
Love the phone!
on June 8, 2021
Posted by: Grayfree
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] Love the galaxy s21 ultra. The camera is great and the 100× zoom is much more useful than people give it credit for, it is simply insane. It has been my favorite phone, wouldn't suggest anything else
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S21 Ultra 5G 128GB is awesome..I love it!
on June 8, 2021
Posted by: 2JustLuvU
from Brooklyn Park, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded two months ago and I love it..The camera is awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love that pictures and the zoom
on June 8, 2021
Posted by: Saris811
from Miami
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone allows me to take great pictures and record awsome videos like no other
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smartphone Phone I ever owned
on June 8, 2021
Posted by: DCme
from Lafayette, LA
Expertise:Expert
[This review was collected as part of a promotion.] Bought this as approximately 3 months ago, meets my needs
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Camera, display, battery
on June 8, 2021
Posted by: Fernando011
from Reno Nevada
Expertise:Intermediate
[This review was collected as part of a promotion.] Best device I've owned so far I love it
The camera is the best in the game right now
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Spectacular!
on June 8, 2021
Posted by: Kracket84
from Spokane Washington
Expertise:Intermediate
[This review was collected as part of a promotion.] A well rounded phone!
Camera in the hands of a professional will blow your mind on par with the pro cameras!
Heavy enough to remind you it's there yet not encumber you.
Batter life is great and charges super fast!
Best phone u have ever owned!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not great for the purchase price
on June 8, 2021
Posted by: beejay
from culver city, ca
Expertise:Intermediate
[This review was collected as part of a promotion.] flickering, odd info, slow retrieval, lack touch sensitivity. Not happy!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy ^ElizabethSamsung CaresJuly 6, 2021
Hello beejay, thanks for reaching out! I understand how frustrating this must be. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493503
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera, battery, and screen design
on June 8, 2021
Posted by: Anonymous
from Tempe, AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] I got my new s21 ultra and it's the best decision. Battery life is great and I like the camera features. Overall performance of the device exceptional.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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