Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
I love it.
on June 12, 2021
Posted by: MissTree
from Columbus Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from the galaxy S7 active. So I already knew I was going to be impressed just because I was so many models behind. I was very much looking forward to the camera features. Everything is crisp. Honestly I can see more details and more things clearly through the camera than I can through my glasses lol.
The S-pen works wonderfully(using it to write this actually) I use it constantly. Highlighting text, doodling notes, coloring(which is super awesome! It's every utensil I ever need all in one.).
I've had the phone for a month and am still learning new tricks I can do with it. But even though I'm still learning it it's not difficult to use out of the box. Like it's easy and pleasant straight off then Everything else you discover over time is just like a nifty little bonus. Like a buried treasure that gives you a hint on your map to another buried treasure and so on and so on lol.
I went from charging my old phone about every 3-4 hours of continuous use to I take it off the charger when I get up and I'm not charging it again till the evening after all day of using it.
The S-pen works wonderfully(using it to write this actually) I use it constantly. Highlighting text, doodling notes, coloring(which is super awesome! It's every utensil I ever need all in one.).
I've had the phone for a month and am still learning new tricks I can do with it. But even though I'm still learning it it's not difficult to use out of the box. Like it's easy and pleasant straight off then Everything else you discover over time is just like a nifty little bonus. Like a buried treasure that gives you a hint on your map to another buried treasure and so on and so on lol.
I went from charging my old phone about every 3-4 hours of continuous use to I take it off the charger when I get up and I'm not charging it again till the evening after all day of using it.
Seriously a FANTABULOUS phone. No matter if you're upgrading from a dinosaur like I did or a new model. Everything about this phone lives up to expectation and even more. The S21 Ultra is definitely what your pocket needs lol.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S21plus
on June 12, 2021
Posted by: Just Jess
from Madera California
Expertise:Intermediate
[This review was collected as part of a promotion.] Very much clearer on screen and battery seems to last longer
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice camera and screen
on June 12, 2021
Posted by: Eric
from Seattle
Expertise:Expert
[This review was collected as part of a promotion.] The hardware looks great and performs well. It's a big step up from my prior phone.
The only problem was a fairly large one. The screen suddenly stopped working one day while it was in my hands. There was no damage to the phone. I was able to get it replaced the same day at a local repair shop for free and it's been fine since.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better and better
on June 12, 2021
Posted by: Galaxyguy
from Cincinnati
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone!! The new Samsung Galaxy series devices never disappoints
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good phone
on June 12, 2021
Posted by: Kan cowboy fan
from Wichita, ks
[This review was collected as part of a promotion.] Very happy with it so far, great battery life and camera
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful peice of technology
on June 12, 2021
Posted by: Squishyklh
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the 21 ultra for a while now I love everything it's fast it has an amazing camera lots of storage only downside I've found was I like
Having an SD card just incase but unfortunately not an option. Otherwise wouldn't change a thing and im #samsung all the way!
Having an SD card just incase but unfortunately not an option. Otherwise wouldn't change a thing and im #samsung all the way!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 13, 2021
Posted by: Noheadcat
from Davenport, Iowa
Expertise:Intermediate
[This review was collected as part of a promotion.] Haven't had a single problem with this phone. And still finding new features everyday!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sad
on June 13, 2021
Posted by: Anonymous
from Bernalillo NM
Expertise:Intermediate
[This review was collected as part of a promotion.] My Galaxy 21 ultra is by far the worst phone ever. The camera is by far the best ever. I give the phone a 3 for the camera but the phone over all is just the pits.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 14, 2021
Hello PAUL ANDERSON, we would definitely like to thank you for sharing your experience. Samsung values your opinion and will use this information to work towards improving our products for all of our customers. ^Elizabeth
Written by a customer while visiting Samsung US