Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
3
Is it worth the money?????
on June 10, 2021
Posted by: Rick678
from GEORGIA
[This review was collected as part of a promotion.] I've been a Galaxy phone user for almost 10 years, I owned S4, S5, S7, S10 and now a S21 ultra 5g, I had my fair share of bugs but not like this one, my battery does not last a full day, my GPS goes crazy and stop working, my YouTube start to shake, my cameras close it self while I'm using it and now my phone started to get hot, I can feel it true my work pants, this is a good looking phone but is it worth the money????? Not really .
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Rick678, thank you for bringing this to our attention. If I were in your position, I would be upset too. We would definitely like to look into these issues further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143419751
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143419751
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Best reliable phone and great camera
on June 10, 2021
Posted by: Evergreenearthen
from Portland, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for six months so far and it has surpassed my expectations! The camera and video quality are outstanding. The data speed is super fast.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.... not backward compatible with watch
on June 10, 2021
Posted by: Gmarshall1227
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this and was told it would work with my watch. It dosent. Took 6 weeks and well over 20 hours of phone conversations for someone to tell me the truth.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It's easy to use
on June 10, 2021
Posted by: DAY D
from Poway Cali.
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my sister and nephew and me one. We all are enjoying it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on June 10, 2021
Posted by: Mega
from Nashvilke tn
Expertise:Intermediate
[This review was collected as part of a promotion.] Really fast phone
and great camer amazing zoom
Good graphics
and great camer amazing zoom
Good graphics
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
fun Phone
on June 10, 2021
Posted by: NYBrown
from New York
[This review was collected as part of a promotion.] I've had my phone for 3months. It is the best Phone I've had so far. The only complaint I have is the volume is not as high as the 10.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It does everything!
on June 10, 2021
Posted by: RevTrigger
from Overland Park, KS
Expertise:Intermediate
[This review was collected as part of a promotion.] This is more than a phone - I use it for EVERYTHING! With a Bluetooth keyboard, it's my portable office; it's my go-to camera for photos; and the 8K video is astounding! It lets me travel light without having to give up any functionality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing futures!
on June 10, 2021
Posted by: Mando
from Compton, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] A bought this phone 3 months ago I'm pretty happy I did.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US