Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4
Great Phone
on June 10, 2021
Posted by: Love Samsung products
from Seattle
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when it first came out and I am happy that I did. I bought the one with 256 GB storage space and I am glad thst I did since I already have 89 GB used. I love the camera and the many zoom-in options when taking a picture. I like that I can wirelessly charge it with the phone cover on.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
No words to say! The best phone possible to get!
on June 10, 2021
Posted by: Love Samsung
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I'm so happy so I decided that from now on I'm going for every new Samsung phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on June 10, 2021
Posted by: sharitex
from Chandler, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] awesome phone awesome phone awesome phone awesome phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 10, 2021
Posted by: Dealdigger
from Grasston MN
[This review was collected as part of a promotion.] A very user friendly phone with top notch features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE
on June 10, 2021
Posted by: ginnibtx
from Winnsboro, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I've loved Samsung phones for a long time now. The S21 Utra 5G is a really great phone with a great price. The battery in this phone is superior to batteries in the past. Love the quality of the pictures also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of the best
on June 10, 2021
Posted by: Bobby K
from Cleveland, Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I replaced my old Samsung with the new 5G S21 and love it have had no problems. The best phone I have owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on June 10, 2021
Posted by: Jeannette
from Orlando FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I love the camera! Takes clear pics and videos!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Is it worth the money?????
on June 10, 2021
Posted by: Rick678
from GEORGIA
[This review was collected as part of a promotion.] I've been a Galaxy phone user for almost 10 years, I owned S4, S5, S7, S10 and now a S21 ultra 5g, I had my fair share of bugs but not like this one, my battery does not last a full day, my GPS goes crazy and stop working, my YouTube start to shake, my cameras close it self while I'm using it and now my phone started to get hot, I can feel it true my work pants, this is a good looking phone but is it worth the money????? Not really .
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello Rick678, thank you for bringing this to our attention. If I were in your position, I would be upset too. We would definitely like to look into these issues further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143419751
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143419751
^Elizabeth
Written by a customer while visiting Samsung US