Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Amazing
on November 30, 2022
Posted by: Peter
from Arizona
Expertise:Expert
[This review was collected as part of a promotion.] This phone is the absolute pinnacle of Samsung. I've had pretty much every Samsung phone and none can compare. The cameras on the phone are amazing, it's powerful enough to handle anything I throw at it, and the battery can do it all day. This may be controversial, but I love the S pen comparability without having it built in. The phone feels amazing in the hand and it looks the part too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best flagship ever
on November 30, 2022
Posted by: SicknessQS
from Clifton Colorado
Expertise:Expert
[This review was collected as part of a promotion.] My favorite phone ever, it's a absolute powerhouse
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy to navigate, runs well!
on November 30, 2022
Posted by: fanaticfrog
from Connecticut, CT
[This review was collected as part of a promotion.] I've had my S21 Ultra for about a year now. It always runs super well, the display is amazing, it has a beautiful camera, it's extremely durable and all around therew no real downsides to this phone. I highly recommend it!
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone and camera
on November 29, 2022
Posted by: Happy phone user
from Miami, OK
Expertise:Intermediate
[This review was collected as part of a promotion.] The battery life is decent. I charge it maybe once a day and the speed of everything seems to be good. Also the camera zoom is amazing. I was able to take some really nice photos of the moon. I could easily make out the craters.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features love the camera
on November 29, 2022
Posted by: GalaxiesRTheBest
from Lincoln Nebraska
Expertise:Expert
[This review was collected as part of a promotion.] I bought this over a year ago and absolutely love it!! Ready to upgrade to the S22 ultra but wouldn't trade for anything other than a Galaxy S series
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I have ever had!
on November 28, 2022
Posted by: wevans
from Laredo, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Have been using this phone for a year now. Great phone, great features, great camera. I usually buy the odd year phones (3, 5, 7, Note 9). Can't wait to see what the S23 has in store.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok
on November 28, 2022
Posted by: C9hl
from MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone when it was new, the battery doesn't hold a charge very long anymore, and the usbc port quit working around the 1 year mark
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi C9hl,
Thank you for your feedback on the Samsung Galaxy S21 Ultra 5G. We welcome your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life of your device. Also, the link to Samsung Repair Services. Please reach out to them for assistance with your charging port. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S21 Ultra 5G. We welcome your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life of your device. Also, the link to Samsung Repair Services. Please reach out to them for assistance with your charging port. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 28, 2022
Posted by: LARichboy
from San Jacinto, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Love all my galaxies phones. It's fast has a lot of storage space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US