Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
3
Hard to learn
on June 8, 2021
Posted by: Love my Family
from Streamwood Illinois
Expertise:Beginner
[This review was collected as part of a promotion.] Since I've owned this phone in fact a few phones before it, I have yet been able to understand what my device can really do. One of the few issues I have is that if O try to activate a feature, my fear is that I will not know how to turn it off and can become permanent. Since my device is a business devise as well, I cannot afford to make a mistake.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Love my Family, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Great Camera
on June 8, 2021
Posted by: Quiet_Storm
from Savoy, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] It seems Galaxy hardwate doesn't work well with T-Mobile network. I have a hard time with staying connected to the network and I only live 5 miles from a 5G t-mobile tower. My son has an iPhone and does not have these issues
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Quiet_Storm, thanks for reaching out! I understand how this must feel. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001598/) to an article that will help you troubleshoot the poor signal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Video is so high def!
on June 8, 2021
Posted by: Jstncase22
from Bellevue, Iowa
[This review was collected as part of a promotion.] Love my S21! The camera and video features are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful Apps, so much to do
on June 8, 2021
Posted by: Stene
from Collierville, Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently purchased my phone, many features I am enjoying. I am still learning new stuff and features. Speed (5G) not up to part because I am in a county area. In other areas it is great.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful!!!
on June 8, 2021
Posted by: Fejav
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a few months and is really good, work fasts d the pictures are super clear an vivid.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera with great features
on June 8, 2021
Posted by: TechAddict
from Orange County, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it about two months ago and I am completely satisfied with the phone's performance. The finger print sensor on the front of the phone is very convenient and the size is just right to fit in my pocket. I used it with my hearing aids and I don't know how I managed phone conversations before pairing them with the phone. I also pair it with an LTE Galaxy watch. A perfect combination.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on June 8, 2021
Posted by: Itzhot
Expertise:Intermediate
[This review was collected as part of a promotion.] Except overheating
Great camera great display
Good battery life
Great camera great display
Good battery life
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse phone
on June 8, 2021
Posted by: Like2Bike
Expertise:Intermediate
[This review was collected as part of a promotion.] This is my third Samsung phone and by far the best. It is fast and powerful but also has great battery life. I have yet to discover all the special camera features, but it is clear that image quality is outstanding. All the great features outweigh the penalty of weight and size.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US