Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Camera, battery and speed
on June 8, 2021
Posted by: Polarbear
from Boston
Expertise:Expert
[This review was collected as part of a promotion.] Huge upgrade from the s8+, unbelievable camera, long battery life that lasts well beyond a day, and noticeable speed upgrade. Easy quick shutdown, easy charge, easy migration, love this. But the images produced by thus camera are incredible, worth the change alone for this!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great everything futures
on June 8, 2021
Posted by: Juancho45
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] Im so happy with samsung producto good quality and great thinngs...good Jobs
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Gaming Camera phone
on June 8, 2021
Posted by: Bonkz
from Surprise Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Traded-in my S10e for the ultra and wow this ultra is fast and loaded with the most advanced tech in Samsung's arsenals. The S21 Ultra is noticeably heavier due to larger battery with a long battery life. The camera autofocus is fast and it takes great pictures from portrait to landscape. Super fast performance and very smooth display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Adequate
on June 8, 2021
Posted by: 2018Stinger
from Fountain, CO
[This review was collected as part of a promotion.] Since I purchased my phone in January it has been a bit of a disappointment. I've owned three other Galaxy phones and never had to restart them multiple times per day. Up to this point I wish I had kept my Note 9.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello 2018Stinger, thank you for reaching out. I understand how frustrating this must be. For further assistance, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432725
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143432725
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary number of features.
on June 8, 2021
Posted by: Javi
from San Antonio Texas
[This review was collected as part of a promotion.] Love to explore and learn more daily. It's amazing ability and range just make it a joy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
5
What's not to love?
on June 8, 2021
Posted by: Tony
from Peoria, IL
Expertise:Expert
[This review was collected as part of a promotion.] Samsung just keeps packing in the features into their phones, and the Galaxy S21 Ultra is no exception. This phone has it all. It does it all. Great battery life, super performance, excellent set of cameras, and the best of all, that super screen. You can't go wrong with this phone. It's a no brainer. I guess if I had to find something negative to say, I would say having the camera bump be on just one side of the phone makes the phone not sit flat on a table, but it's just a slight inconvenience. Also, the phone is a little heavy. But, it's nothing you can't get used to. I can't think of another phone on the market that I would rather have. This one is the best of the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EXCELLENT
on June 8, 2021
Posted by: FZVNPG
from SAN JOSE, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] BOUGHT IT LAST MONTH AND STILL FINDING NEW THING TO USE ALL THE NEW FEATURES ON
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone and Camera
on June 8, 2021
Posted by: Cheri
from Naples, FL
Expertise:Expert
[This review was collected as part of a promotion.] This phone is amazing. I can get close up photos of eagle babies in the next high in the tree and the color and clarity is amazing. Worth the upgrade. Only downside is you have to buy wireless earbuds. I think this is to keep the phone completely sealed to avoid issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US