Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,058 Reviews)
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,803 out of
3,917)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
This camera! Wow
on June 8, 2021
Posted by: Mikey92
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I’ve had my Samsung S21 Ultra 5G for about 2 months now. I’ve been comparing the camera against my friend’s IPhone 12 Pro Max. Boy was he in for a shock! This camera is one of the best cameras I’ve used in forever!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Photos
on June 8, 2021
Posted by: Stigfarmer
from Northern, Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Went from a Pixel 4XL to the S21 Ultra. I must say that the photos it takes are fantastic. Fast, great for mobile gaming also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wish s21 ultra had built-in fitness features
on June 8, 2021
Posted by: Gen T
from Ft Wayne, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] For the most part I like the phone but 2 reasons have me returning/selling it. I wish it was half an inch to an inch smaller. I use my phone for fitness goals and music while I exercise. I no longer have a heart monitor built-in phone. Instead, I have to buy a watch or accessories to sync to phone. Real bummer. Smartphones should have these. I don’t like having to carry more things just to misplace them in public. I already lost a galaxy pro earbud. I bought a new pair. Not easy since they’re not cheap.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Gen T, we apologize that your experience with this phone was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 8, 2021
Posted by: Parking 1996
from Aurora Il.
Expertise:Intermediate
[This review was collected as part of a promotion.] Love this new phone, the cameras are amazing and the resolution is cinematic quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Too many features !!!
on June 8, 2021
Posted by: Slaymar
from Charlotte
Expertise:Intermediate
[This review was collected as part of a promotion.] Cool phone, wish the camera was a lil more simple to operate
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
fantastic upgrade
on June 8, 2021
Posted by: Tkitchen1027
from New Kensington, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I moved up from what I thought was a great phone with the S20... but I need to redefine greatness because this phone takes apart everything to the next level.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is freaking awesome!
on June 8, 2021
Posted by: Hbamf
from Peoria AZ
Expertise:Intermediate
[This review was collected as part of a promotion.] This is by far the best phone I have ever owned! Battery life is really great , camera is as I said awesome and speed is phenomenal!
Best phone ever!
Best phone ever!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever
on June 8, 2021
Posted by: Gino
from Long Island N.Y.
Expertise:Intermediate
[This review was collected as part of a promotion.] Best Ever! I have been a samsung user since the vibrant. They get better everytime!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US