Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8 out of 5
4.8
(4,058 Reviews)
Open Ratings Snapshot
Rating breakdown 4,058 reviews
5 Stars
3,399
4 Stars
520
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product. 
(
3,803 out of 3,917
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5 out of 5
5
Great phone with a awesome camera
on June 8, 2021
Posted by: JSluka
from Panama City Beach
Expertise:Expert
[This review was collected as part of a promotion.] I bought the phone for the camera and it does not disappoint. Was able to take a picture of the moon and see amazing detail. The phone isn't too shabby either. Having issues with the phone syncing with my car.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on June 8, 2021
Posted by: Mustangdaddy33
from Virginia Beach, VA
Expertise:Expert
[This review was collected as part of a promotion.] Awesome phone with great features and awesome came
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful phone & Great camera
on June 8, 2021
Posted by: Aws Ghazal
from San Mateo California
Expertise:Intermediate
[This review was collected as part of a promotion.] The phone is really amazing... it does not lag, no issues running multiple apps while playing video games, runs as smoothly as if nothing is happening.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 8, 2021
Posted by: Kitty
from Lexington, SC
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought my S21 a couple of months ago and am still learning with this phone...alot of features.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy S Phone Ever!!
on June 8, 2021
Posted by: Alexv3dragon
from Bronx, NY
Expertise:Expert
[This review was collected as part of a promotion.] The faster processor, best and brightest screen with lighting fast refresh rate, best under screen fingerprint sensor I have ever tried. The camera is insane I can zoom in to more than 3 miles and make out details of picture, even was able to take a nice picture of the Harvest Moon that looked amazing
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on June 8, 2021
Posted by: Dannyboy
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this device on release and it has been amazing. There is such a huge upgrade when it comes to the speed and memory.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Stepping from S8+ to S21 Ultra
on June 8, 2021
Posted by: Cell_Perspectives
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] The good:
I appreciated that the S21 Ultra was about the same width and only a bit taller than the S8+.
Wow - the camera zoom is incredible! - even if it is a bit pixelated at full zoom.
I love having the special lenses to improve pictures for various distances.
I love the document detection/scanner feature in the photo software that will detect, square, and adjust photographed images for use.
(I still appreciate the voice activated photo feature.)
I've enjoyed having the added functionality of the S-pen.
The improved brightness, resolution, and full screen usage capability makes daily use enjoyable. Audio and speaker volume are noticeably better, too.
Wish it were better:
Although I got the 512GB storage option, after just over 3 months of usage the memory is already 30% used between apps, system, photos and videos. I'm really missing the removable micro-SD card feature.
Although the camera is amazing, I'm finding I will need a better camera for my travel photography needs.
Good luck finding much selection on cases that includes securing the S-pen especially if you'd like a combination with any other capability or would like one that's slightly fashionable.
The S21 Ultra is noticeably heavier from the S8+ - and due to the lenses and other internal components - noticeably "off" from a center-of-balance perspective when you hold it.
Overall - I'm happy with the upgrade and hope this phone will be usable for the next 4 or more years. (I started using Samsung phones with S3 and haven't seen a reason to change since.)
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best!
on June 8, 2021
Posted by: Danjeu23
from Denver co
Expertise:Expert
[This review was collected as part of a promotion.] The most powerful phone in the world is beautiful and safe
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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