Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
4
Sewnior Adult Pastor and Matenance Supr.
on September 2, 2021
Posted by: Dean O
from Decatur, IL.
[This review was collected as part of a promotion.] I bought these phones in July of this year . I belive all users are content/
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
OK
on September 2, 2021
Posted by: Andy
from Houston, Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 5 months ago. The general look of the phone device is sleek and elegant. But for the exorbitant price it did not even come with ANY charger; a separate USB-C type charger had to be purchased. It does not have a head phone jack so have to pay Extra for the Wireless buds or headphones. The Contacts Alphabetical search feature on the right edge is tiny and inaccessible to touch; The Back Space button on the Keyboard is not sensitive or freezes. Videos cannot be controlled if played directly from the Gallery folder; Unable to attach larger Video files to texts unless trimmed which compromises quality and length. Not sure if I can transfer video files over blue-tooth. I stream HBO, which sometimes takes a while to load or keeps buffering and refreshes. Sometimes I have noticed that the calls go directly to the Voicemail when surfing the web. The Voice Mail box has limited capacity. Battery usage is average thus far, but obviously drains much faster with usage of Camera, play videos etc. I loaded only 3 Apps active on the phone other than the routine browser Apps. I have not used all the phone features as yet, as I focus on the regularly used ones. Camera is good as can be expected with higher pixels. I am yet to test it on outdoor travel photography. I miss the S-Pen feature from the Note device which I can use to highlight and read and capture the notes. (The finger touch highlight feature works on some websites). As an environmentally conscious person, I DONOT like that this battery cannot be replaced which probably means I have to discard the phone when the battery is dead. I hope phones are made rugged, modular so easy to upgrade and built to last.
Features
3
Performance
3
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Note is better
on September 2, 2021
Posted by: Sonia Blade
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] I bought the phone because of the camera and took a chance on the space which isn't much. I hate that they took the micro SD card slot away and you cna buy a pin like the note but the case is big. So Im going back to the note. Applications and features seem better on the note.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Gear phone
on September 2, 2021
Posted by: NA11
from Denver Colorado
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone because they were out of the s21 and I fell in love with this phone s21 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible
on September 2, 2021
Posted by: Wolf0380
from Sparta nj
Expertise:Intermediate
Ordered the phone over a month ago and has not yet worked been to plenty of service places and no one can get it to work
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
There are so many application that I use all the t
on September 2, 2021
Posted by: Radekay
from Las vegas nv
Expertise:Beginner
[This review was collected as part of a promotion.] Purchased 5 months ago. I'm impressive photos taking
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
beautiful device
on September 2, 2021
Posted by: jayswaich
from san jose
Expertise:Expert
[This review was collected as part of a promotion.] it's such a beauty, I wish I could rock it without the case. amazing camera, great battery life, what's not to like?
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone For Everyday
on September 2, 2021
Posted by: Tyler
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] Samsung has done a great job with their phone, the screen looks amazing, battery last the entire day! Camera's are great for video & photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US