Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
why I switched
on September 3, 2021
Posted by: domv
from pocola OK
Expertise:Beginner
[This review was collected as part of a promotion.] bigger faster smoother just BETTER then all the rest
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Started rough. Now, so far so good
on September 3, 2021
Posted by: Lotz52
from SC
Expertise:Intermediate
[This review was collected as part of a promotion.] Got my S21 Ultra at pre order. Everything worked great for the first month then the problems started. It began resetting on its own and apps were crashing all the time. It became a question of when, not if, it would happen. And also how often it would happen. I was sent to a Ubreakitifixit who performed a "special" reset without change. Then I had to send away to Samsung. 1 week later my phone was back after having the motherboard replaced. Now, it's the phone I expected when I bought it. It's so nice to have a phone that operates at the high function it should. Pros: screen resolution & size, battery, sound, performance. Cons: Samsung bloatware with ads, curved edges can be annoying with distorted picture and glare of light
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with the camera.
on September 3, 2021
Posted by: Zul0777
from New Brunswick NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] Coming from IPhone for so many years, this phone surpass my expectations.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No big deal
on September 3, 2021
Posted by: MicserMaster
from Long Island, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought this only as an upgrade to have 5G and not have problems with new wireless upgrades. Videos and music often freeze when driving. Might be an issue with 4G/5G switching as this happens also when walking. Battery drains fairly quickly when using hotspot and when streaming, but doesn't work any better than my previous Samsung phone.
Features
3
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 3, 2021
Posted by: Jayp
from Bensalem,pa
Expertise:Expert
[This review was collected as part of a promotion.] Very good picture quality better than iphone, so many features, best Android phone in the market
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Must have phone
on September 3, 2021
Posted by: Anonymous
from 10580 Long Wharf Sq apt "D"
Expertise:Intermediate
[This review was collected as part of a promotion.] I haven't had the time to invest in buying my self a good phone , and was debating on getting an iPhone or Samsung but I had heard great reviews on YouTube and make the choice to get a samsung. So far I'm loving my phone top notch features that make this well worth choosing. New Samsung fan
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera!
on September 3, 2021
Posted by: Samsung4life
from Tell City, IN
Expertise:Expert
[This review was collected as part of a promotion.] I've had the s21 Ultra since March and I absolutely LOVE the camera quality and features it has! I wouldn't trade it for any other phone right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery is horrible
on September 3, 2021
Posted by: Brianjr0412
from Spokane, wa
I just got this yesterday. I charged it to 100% and with in 5 min it had already dropped to 97% with in 1 hour it was below 85% this is not even going to Las half the day. Also the fingerprint sensor does not work most of the time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US