Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Average customer rating
4.8
(4,057 Reviews)
Rating breakdown 4,057 reviews
5 Stars
3,399
4 Stars
519
3 Stars
76
2 Stars
31
1 Star
32
97%of customers recommend this product.
(
3,802 out of
3,916)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Sprint)
Customer Rating
5
Nice geek
on June 8, 2021
Posted by: Hong1040
from Irvine, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Good to use so far and working perfectly.
Working with Galaxy watch 3 well.
Working with Galaxy watch 3 well.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An awesome phone, with an awesome camera . !
on June 8, 2021
Posted by: LFinevelvet
from Metro NY/NJ area
Expertise:Intermediate
[This review was collected as part of a promotion.] I chose this phone because I was looking for a really great quality phone with an awesome camera I love to take pictures & this phone definitely delivers on that very issue. I cannot say enough how much I enjoyed taking photos with this phone. Plus this phone has some really cool features. This phone packs in a lot fun features. I discover something knew everyday. And I look forward to doing a lot more with this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s21 ultra
on June 8, 2021
Posted by: LILMIS
from Anderson
Expertise:Intermediate
[This review was collected as part of a promotion.] Most awesome phone I've had so far.. Great features amazing cameras. Learning something new about it everyday.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Upgrade
on June 8, 2021
Posted by: Lavelle
from North Chicago, IL
Expertise:Expert
[This review was collected as part of a promotion.] Came from a Galaxy 9+ and this phone was definitely worth the upgrade. I was a bit worried that it would be too big, but it fits fine in my pocket and I can use it with one hand (For reference, I'm a 6'2 male). I do miss having a headphone jack, but I know I'll get used to it eventually. Camera is also phenomenal, but it does seem to have some focusing issues for closer objects. I'm hoping a software update takes care of that in the future. Lastly, the battery life consistently gets me through the day even with heavy use which is a huge plus.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung makes me happy
on June 8, 2021
Posted by: Lilith1737
from Fort Lauderdale, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered and received it two days before the actual launch. I love it. When someone asks me to change to an iPhone I just have to show them the quality of pictures and videos. I am and forever will be a Samsung fan.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This camera is incredible!
on June 8, 2021
Posted by: TwinMomma
from Birmingham AL.
Expertise:Intermediate
[This review was collected as part of a promotion.] There are tons of cool features on this phone but the cameras are amazing! I take pics of my twin toddlers, 6 year old, and pups daily and can finally get great quality pics and videos while they are moving around. I couldn't possibly love this camera anymore.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Quality sounds but can't stay in my ears
on June 8, 2021
Posted by: Shaqtx
from Arlington, Texas
Expertise:Expert
[This review was collected as part of a promotion.] I bought bud pros 2 months ago, the sound is good but my frustration is that it won't stay in my ear, it keeps falling off that I have to keep readjust it.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 25, 2021
Hello Shaqtx, thank you for the feedback. I understand what you're going through. Here is a link (https://www.samsung.com/us/support/answer/ANS00082785/) to an article that will help you learn more about how to wear these earbuds. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3
Software issues
on June 8, 2021
Posted by: Daniel
from Ny,ny
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought it 3 months ago has software issues, and is like carrying a brick , I regret the purchase
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 24, 2021
Hello Daniel, thank you for sharing your experience. I would have a hard time with that too. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143458340
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143458340
^Elizabeth
Written by a customer while visiting Samsung US