Customer reviews from Mattel Shop
Hot Wheels - Track Builder Unlimited Infinity Loop Kit
Average customer rating
3.6
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
13
4 Stars
8
3 Stars
6
2 Stars
2
1 Star
6
64%of customers recommend this product.
(
21 out of
33)
Customer Reviews for Hot Wheels - Track Builder Unlimited Infinity Loop Kit
Customer Rating
1
Doesn’t Work
on December 28, 2021
Posted by: Roberts87
from Texas
We bought this for my son for Christmas. Listen to the reviews lol! The launcher is junk. The car slides all over the place and makes it through every once in a while, but never with enough speed to flip up into the cup. Waste of space and money. There are much better Hot Wheels products out there.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 29, 2021
We're sorry to hear this! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
2
Needs more speed
on December 28, 2021
Posted by: Nick622
from Indianapolis, Indiana
Needs more speed to complete the loops. We followed the step by step instructions but just not enough velocity to make it through the loops for my son.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 29, 2021
We're sorry to hear this! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Very frustrating and lost interest
on March 26, 2022
Posted by: Scare
from Edmonton Alberta canada
My son has multiple track builder and he loves combining them all. The instructions were very easy to follow but using the track was frustrating for all of us. We maybe got the car around the track 2 out of 30 times. So we tried connecting it with a double booster pack and it still couldn’t make it around. Within a couple of attempts my son lost interest and now it just sits there. Big let down for his birthday gift.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, Mattel Consumer Services, March 28, 2022
Sorry for any frustration this has caused. Our Consumer Services team is happy to help! They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop