Customer reviews from Mattel Shop
Hot Wheels - Track Builder Unlimited Infinity Loop Kit
Average customer rating
3.6
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
13
4 Stars
8
3 Stars
6
2 Stars
2
1 Star
6
64%of customers recommend this product.
(
21 out of
33)
Customer Reviews for Hot Wheels - Track Builder Unlimited Infinity Loop Kit
Customer Rating
1
Disappointed
on November 26, 2021
Posted by: JoniP
from Illinois
[This review was collected as part of a promotion.] I couldn't get it together. My husband finally did fairly easily. None of our cars work. We are only using light sports car style. We have over 300 choices. Disappointed birthday boy for sure.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, Mattel Consumer Services, December 1, 2021
Sorry for this disappointing experience! Our Consumer Services would like the opportunity to help. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
5
Great entertainment
on December 25, 2020
Posted by: Monster truck launcher
from Pocahontas, Arkansas
[This review was collected as part of a promotion.] My son absolutely loved this set! It’s is very neat but it is difficult to get together, it has a lot of pieces it took my husband about 30 minutes to figure out and put together, my son really enjoyed it but we couldn’t get the cars to go thru the loop very well but still entertaining to my son
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Many building options!
on December 20, 2020
Posted by: Dulcie
from Erving, MA, United States
[This review was collected as part of a promotion.] My daughter is 6 and helped with the setup which looked hard at first due to the approximately dozen or so pieces. But it took us only a few minutes to have the first track ready to go. The launch handle is a little hard and you really need to give it a good hit to make the car race around the track... but it sure does go all the way around both loops. It is so satisfying to get the car in the bucket and we took turns adjusting the track and seeing who could land in the bucket. So many fun options to build this track!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
Really frustrating
on December 25, 2021
Posted by: Jennamiks
from Jacksonville, FL
Got this as a Christmas present for my son who really wanted to get a hot wheels track. I’ve tried all the set ups and the launcher doesn’t work to get the car around the loops. My son has never been able to do it. I can manually push the car around sometimes, i can’t get the launcher to work. My son is super upset over this. Waste of money, time, space. Don’t buy it.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 26, 2021
We're sorry you and your son are having trouble getting the launcher to work. Please reach out to our Consumer Services team so we can help make it right. You'll find all our Contact Info here: https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Shop
Customer Rating
4
It’s fun but a little noisy
on December 9, 2020
Posted by: Ladywolf90
[This review was collected as part of a promotion.] I got this product free to test out. It is a fun toy...for about a half hour at a time. After a few dozen times of going around and around, my son had enough and played with something else. If you have a small home, this is fairly noisy. You can hear the cars on the plastic two rooms away. It was pretty easy to put together and it’s pretty sturdy.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
3
A little frustrating to launch cars
on December 10, 2020
Posted by: Jennie1991
from Jacksonville, FL, United States
[This review was collected as part of a promotion.] My boys were super excited to get this in the mail and impatiently helped to get it assembled. My oldest ( almost 8 year old) was just giddy to slam the piece to launch the car and the car barely got anywhere before flipping off the track. My younger almost 6 year old tried also unsuccessfully and hung his head in disappointment. My oldest persevered using various Hot Wheels cars and after lots of attempts was able to launch the car just right to land it in the cup. He spent a few days with it and got pretty good at launching it successfully but says it’s not his favorite way to play hot wheels because of how hard it is to get the car to make the loops. Unfortunately I wouldn’t recommend as a gift since he prefers his other sets by far to this one.
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, December 11, 2020
Thank you for your feedback, it is very much appreciated!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Ad Infinitum...Hours of Fun!
on December 11, 2020
Posted by: BarbieNJ
from Central NJ
[This review was collected as part of a promotion.] WOW! This is a big box, and bigger than I anticipated! I did receive this toy for free in exchange for my honest review.
That being said, this is a GREAT toy. The box is huge, and so is the product inside! There are HOURS of playtime here! Do you have a racer fan? A cars fan? A speeding fan? LOL. Then this is for your family! Sturdy, well-made, no complaints here! Loops and thrills! The pieces, of course, can be connected to other Hot Wheels pieces, if you want. If you want to leave this as is, that's fine, too! This is totally made at Hot Wheels standards!
Enjoy and happy racing!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Loop de loop
on December 11, 2020
Posted by: rowell1206
from monroe nc
[This review was collected as part of a promotion.] Got this for my son. The instructions were easy to get together. We struggled a little at first with getting how hard to push the launch button.... But with a little help from older brother we have mastered it. And you can change and apply more track to it and the fun continues. We have played many hours with it.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop