Customer reviews from greenworkstools.com
Greenworks - Electric Pressure Washer up to 2200 PSI at 2.3 GPM - Black/Green
Average customer rating
3.5
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
28
4 Stars
6
3 Stars
3
2 Stars
5
1 Star
14
64%of customers recommend this product.
(
34 out of
53)
Customer Reviews for Greenworks - Electric Pressure Washer up to 2200 PSI at 2.3 GPM - Black/Green
Customer Rating
1
GFI keeps tripping
on June 9, 2018
Posted by: PBJ1
from Joplin
Bought this a couple weeks ago. Contractor put it together. Ran great for about 10 minutes, then GFI kicked off. Had to keep resetting every 2 minutes. It is definitely a defective GFI cord as circuits in house are new and the motor is not hit. Poor equipment. Would not recommend.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , June 10, 2018
Hello PBJI
The Greenworks 2000 PSI requires an extremely high draw, as it increase or decreases the flow rate according to the nozzle being used at the time; it can surge. We do not recommend using an extension cord and for this tool to be the only device attached to the outlet. This Greenworks 2200 PSI is rated for use with a 20-30A supply (code for all modern buildings in North America). Some older dwellings with lower supplies may experience issues due to the power of this unit.
Please consider contacting us at 888-909-6757 we would really like to speak with you about this in greater detail to see if there is anything we can do to help.
The Greenworks 2000 PSI requires an extremely high draw, as it increase or decreases the flow rate according to the nozzle being used at the time; it can surge. We do not recommend using an extension cord and for this tool to be the only device attached to the outlet. This Greenworks 2200 PSI is rated for use with a 20-30A supply (code for all modern buildings in North America). Some older dwellings with lower supplies may experience issues due to the power of this unit.
Please consider contacting us at 888-909-6757 we would really like to speak with you about this in greater detail to see if there is anything we can do to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Thank God for saving receipts
on July 2, 2018
Posted by: Robga
from Gergia
Gender:Male
I made the mistake of reading the reviews after my purchase. I was getting angry because I had to reset the circuit breaker every thirty seconds. After doing all the normal checks and balances I knew it was not working normal. That prompted me to visit the website to see if I was missing something and Unfortunately I was, All the same bad reviews I was experiencing. I did not call the 888 number knowing that I already went through the process of eliminating anything on my end, No extension chord, circuit breaker works perfect. Most of all the house is 7 months old and all the circuits are the new style. So my advice if your reading this is to not buy this model. It looks great and attracted me but the design is poor. The excuses of why its tripping so much are even worse. Do not purchase this model you will be disappointed. Im bringing it back tomorrow with receipt in hand. Greenworks my humble advice would be to take this off the market and redesign it. It looks great but performs sub par.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , July 4, 2018
Hello Robga
We are sorry to hear that you have returned this Greenworks 2200PSI pressure washer.
For anyone facing this issue, please contact us before returning the unit so that we can support you before you make the decision to return it, we can be reached at 888-909-6757.
We are sorry to hear that you have returned this Greenworks 2200PSI pressure washer.
For anyone facing this issue, please contact us before returning the unit so that we can support you before you make the decision to return it, we can be reached at 888-909-6757.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
GFI Keeps tripping
on August 14, 2018
Posted by: SDMac
from Lakewood, CO
Gender:Male
In addition to the front plastic piece arriving broken, so one corner is free, the GFI trips. This happens after about 15 minutes of use, then trips every few minutes afterwards. I've seen the other reviews and your canned reply of "The unit is rated for use with a 20-30A supply which is the standard code for all modern buildings in North America. Some older buildings with lower supply may experience these issues due to the power of the unit." This is NOT true, the standard in residential homes is 15 or 20 amps. Standard wiring is 12 awg or 14 awg in homes or 15/20 amp circuits respectively. I suspect that the GFI/Plug are not properly designed for this product since the pressure washer is tripping, not the home circuits. I tried using this on a brand new 20A breaker with 12 awg wiring, about 3 feet from my electrical panel and it still tripped the GFI on the pressure washer. I have NEVER seen standard outlets in a home wired with 10 awg wiring, which is the minimum for a 30A circuit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , August 15, 2018
Hello SDMac
We are sorry to hear of the issue you are experiencing with this Greenworks 2200 PSI pressure washer. If the tool is tripping the circuit breaker allow the Pressure Washer to cool, and restart unit. If your unit is still not performing, please contact our toll free line at 1-888-909-6757 or shoot us an email on info@greenworkstoolsc.on and we can definitely look into some troubleshooting suggestions or recommend the nearest service center.
We are sorry to hear of the issue you are experiencing with this Greenworks 2200 PSI pressure washer. If the tool is tripping the circuit breaker allow the Pressure Washer to cool, and restart unit. If your unit is still not performing, please contact our toll free line at 1-888-909-6757 or shoot us an email on info@greenworkstoolsc.on and we can definitely look into some troubleshooting suggestions or recommend the nearest service center.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hunk of Junk
on August 25, 2018
Posted by: Frustrated_Jenn
from Atlanta, Ga
This is terrible! I am trying to pressure wash my front stoop and it will wash for about 2 mins and then flip the internal gfci in the unit. Not the switch in the outlet or my breaker. It is the only thing plugged in and no extension cord. I have had to reset it more than 20x to just halfway wash a 4x6 cement pad. Never, ever buy this product
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , September 4, 2018
Hello Frustrated_Jenn
We are very sorry to hear your 2200 PSI pressure washer is not performing.
We completely understand why you're frustrated and we'd love to help turn this around.
Please be sure to give us a call directly at 888-909-6757 or send us an email on info@greenworkstools.com.
We look forward to hearing from you
We are very sorry to hear your 2200 PSI pressure washer is not performing.
We completely understand why you're frustrated and we'd love to help turn this around.
Please be sure to give us a call directly at 888-909-6757 or send us an email on info@greenworkstools.com.
We look forward to hearing from you
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cord circuit CONSTANTLY pops stopping washer
on September 15, 2018
Posted by: Dski
from Alexandria, VA
Gender:Male
If zero stars was an option, that would be my rating. I am having the same problems as many of the other reviewers. I bought this washer a month ago. We used it once to try to power wash our house. We kept having problems with it popping the gfci on the cord. We were finally able to use it only with the 40 degree tip. I tried to use it again today to wash bricks. It keeps stopping after 5 to 10 seconds of use. Please do not respond to me as you have with other folks about not using an extension cord or needing 30 amp service!! Nowhere does it say this on the product or advertising. If it did, I wouldn't have bought it! Fix the product...that's the problem. Save your money and just use your garden hose and a nozzle, it will work better.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , September 20, 2018
Hello Dski
We are sorry to hear of the issues you are experiencing with your 2200 PSI Electric Pressure. If you're still willing to give it a chance, please reach out to us at 888-909-6757 (1-888-90WORKS).
We would like to speak to you about the factory warranty on the product and assist you further with getting the issue resolved.
We are sorry to hear of the issues you are experiencing with your 2200 PSI Electric Pressure. If you're still willing to give it a chance, please reach out to us at 888-909-6757 (1-888-90WORKS).
We would like to speak to you about the factory warranty on the product and assist you further with getting the issue resolved.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
this is more trouble than it's worth!
on September 16, 2018
Posted by: guess who
from Milton, FL
Gender:Male
I've used this less than 5 times. The turbo nozzle won't work correctly. The machine constantly is attempting to decide which pressure it needs to use. In the meantime nothing gets done. The trigger wont re-engage after release. There is plenty of water pressure and no problems with household electrical. Save you money on this product as it has too many flaws.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , September 20, 2018
Hello
Thank you for taking the time to post this review. We are sorry to hear of the issue you are experiencing and we would really like to speak to you about the factory warranty on your Greenworks 2200 PSI Electric Pressure, so we can assist you with getting the issue resolved. Please contact us at 888-909-6757 (1-888-90WORKS). We look forward to speaking to you.
Thank you for taking the time to post this review. We are sorry to hear of the issue you are experiencing and we would really like to speak to you about the factory warranty on your Greenworks 2200 PSI Electric Pressure, so we can assist you with getting the issue resolved. Please contact us at 888-909-6757 (1-888-90WORKS). We look forward to speaking to you.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Not worth the money
on February 12, 2021
Posted by: OldBob
from Corpus Christi, Tx
Was given the pressure washer as a Christmas present a few years ago. Used it for the first time 2 summers ago to wash my driveway. Worked like a champ. Tried to use it this past summer to wash the back porch. It kept tripping the GFI. Plugged into the outside GFI my shed and it does the same thing. Just tried to use it again and it’s doing the same thing. It’s pretty and it looks good sitting in my garage. But it looks like I’m not the only one who has experienced this problem. Greenworks should post this issue on the box. It might keep buyers from spending so much money on a one time use pressure washer.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, February 12, 2021
Hello OldBob,
We're sorry to hear that you are experiencing problems with this pressure washer. It is not normal for this to occur. Tripping the circuit breaker, often this is caused by a faulty nozzle, remove the nozzles and try a different nozzle. If the nozzle is causing the issue it may be clogged or damaged. Clean the nozzle and try again. if issues continue with the same nozzle seek replacement.
Make sure there are no other appliances running at the same time as your pressure washer unit.
We would suggest trying an alternate plug on a different circuit in your home; any large appliances on the same circuit could be the reason it is occurring like this. Make sure to not use an extension cord.
Should these suggestion does not resolve the issue you have had, we would be interested in hearing more about these issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
We're sorry to hear that you are experiencing problems with this pressure washer. It is not normal for this to occur. Tripping the circuit breaker, often this is caused by a faulty nozzle, remove the nozzles and try a different nozzle. If the nozzle is causing the issue it may be clogged or damaged. Clean the nozzle and try again. if issues continue with the same nozzle seek replacement.
Make sure there are no other appliances running at the same time as your pressure washer unit.
We would suggest trying an alternate plug on a different circuit in your home; any large appliances on the same circuit could be the reason it is occurring like this. Make sure to not use an extension cord.
Should these suggestion does not resolve the issue you have had, we would be interested in hearing more about these issue. Please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don't buy this product.
on September 12, 2020
Posted by: brokercop
from Noblesville, IN
Gender:Male
This product lasted less than a year until the very brittle metal lower end, where the water hose connects to the pump broke. This broke with simple normal use. No way to buy parts and good luck trying to talk to anyone to help you.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, September 14, 2020
Hello brokercop,
Thank you for your feedback. We are sorry to hear that you have encountered an issue with your Pressure Washer. We apologize for the delay in responding to your requests. We have recently encountered a very high volume of emails and phone calls. Our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. Please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter
Thank you for your feedback. We are sorry to hear that you have encountered an issue with your Pressure Washer. We apologize for the delay in responding to your requests. We have recently encountered a very high volume of emails and phone calls. Our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. Please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter
Written by a customer while visiting greenworkstools.com