Customer reviews from cuisinart.com
Cuisinart - RHM-100 EvolutionX 5-Speed Cordless Hand Mixer - Black
Average customer rating
4.2
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
75
4 Stars
20
3 Stars
8
2 Stars
5
1 Star
10
81%of customers recommend this product.
(
83 out of
103)
Customer Reviews for Cuisinart - RHM-100 EvolutionX 5-Speed Cordless Hand Mixer - Black
Customer Rating
1
Started smoking and wouldn't shut off
on January 11, 2026
Posted by: House still standin
Gender:Male
It's currently sitting outside in a snowbank. While mixing cookie batter, it started smoking and wouldn't turn off. Had to run outside (guess what my kitchen walls look like?) and ditch this smoking bomb. It continued running for another 3 minutes or so while smoking. Glad to report it didn't ignite. The house stinks like burnt lithium or metal or whatever, but not freshly baked cookies. Not sure I am going to go the cordless route in the future.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, January 13, 2026
We’re very concerned to hear about your experience and are glad you stayed safe. This is not the type of performance we expect, and your feedback has been shared with our team for review. For immediate guidance please contact our Consumer Service team at 1‑800‑726‑0190 with ticket number 8900491586.
Written by a customer while visiting cuisinart.com
Posted by: Honeybuns
Gender:Female
Verified Purchase:Yes
Very Powerful with a sleek style and not too heavy. It whips whip cream in no time. Powerful enough to do heavy mixing!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Horrible
on February 27, 2026
Posted by: Sonia Caudillo
Gender:Female
Hm, i wonder why it was discontinued! I used mine a handful of times and it stopped working but of course it is out of warranty and they try to appease me with a 20% discount-really!!! Im just do disappointed because I paid a lot of my hard earned money for this): I would rate a zero of I could
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Piece of junk
on March 23, 2026
Posted by: PartsPeddler
Gender:Male
My wife has had this for about 6 month and rarely uses it. Now, she can't use because it's crapped out. That's 2 Cuisinart items in the last few months that have crapped out on us. I think I'll be looking at other brands from now on.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, March 26, 2026
We’re sorry to hear your EvolutionX Cordless Hand Mixer stopped working after light use, and we understand how frustrating it is to experience issues with more than one appliance. Performance problems like this can sometimes be resolved by ensuring the unit is fully charged, checking that the battery contacts are clean, or resetting the mixer by disconnecting and reconnecting the attachments. Our Consumer Assistance Center is available at 1‑800‑726‑0190—please reference Ticket #8900573371 so we can provide troubleshooting or explore support options. Your feedback is important and helps us continue improving the durability of our products—thank you.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Disco of Dissappointment
on April 27, 2026
Posted by: cmtjudge
Gender:Male
I just got this mixer and let t charge overnight. I was so excited because I usually love Cuisinart products, and was really looking forward to no longer tripping over wires when using my hand mixer. Unfortunately, I never got to use it even once: the hand mixer would not start, and then the three LED lights all started flashing. I tried recharging it, cleaning the contacts, removing and replacing the blender are, and toggling just the power button, as well as the power and the speed buttons to r3eset and nothing worked. When it is unplugged and I try to turn it on, all three lights flash and nothing else happens, and when it is plugged in all three lights flash more rapidly. This is a real dissappointment.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 28, 2026
Thank you for sharing your experience—we’re very sorry to hear about the trouble you encountered right out of the box, especially after looking forward to the convenience of a cordless hand mixer. Flashing LED indicators can sometimes signal a charging issue, or safety‑lock issue, and we typically recommend ensuring the attachments are fully clicked in place, the unit is completely charged, though we understand you’ve already attempted these steps. Please contact our Consumer Assistance Center at 1‑800‑726‑0190 so we can review this further and help with next steps, and reference Ticket #8900633340 when you call. Thank you for your feedback, as it helps us improve quality, reliability, and future models.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Avoid This Mixer!
on May 6, 2026
Posted by: aaron0528
Gender:Male
[This review was collected as part of a promotion.] I bought this for my wife years ago, and it stopped working during its second use. We moved shortly afterward, and I never got around to troubleshooting it because she already had her grandmother’s trusty corded mixer, so this ended up sitting in the back of the cabinet.
Fast forward to today: I was spring-cleaning the cabinets and thought I’d give this one more shot before throwing it away. Nope, all three lights started flashing at the same time. I checked the contacts, tried another charger, made sure everything was plugged in, attempted a hard reset, etc. Nothing worked. What a waste of money.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, May 7, 2026
Thank you for sharing your experience with the EvolutionX Cordless Hand Mixer, and we’re sorry to hear about the issues you encountered. Flashing indicator lights can signal a battery or charging concern and we realize you’ve already tried several helpful troubleshooting steps. Even if your mixer is outside the warranty window, we do have an assortment of reliable corded mixer options available on Cuisinart.com. We appreciate your feedback, as it helps us improve future models.
Written by a customer while visiting cuisinart.com