Customer reviews from cuisinart.com
Cuisinart - Digital Gooseneck Kettle - Black
Average customer rating
4.5
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
53
4 Stars
23
3 Stars
3
2 Stars
3
1 Star
2
90%of customers recommend this product.
(
52 out of
58)
Customer Reviews for Cuisinart - Digital Gooseneck Kettle - Black
Customer Rating
1
Very disappointing and extremely overpriced
on December 27, 2025
Posted by: sf78
I received this for Christmas. I must have been bad this year. The kettle is heavy. If you tip the full kettle too far, hot water will leak from the top because the lid does not fit snugly. It's very slow - it takes a couple of minutes to heat eight ounces of water. You're limited in the volume of water you can heat, too, because the kettle won't heat less than eight ounces. I wish the gifter had saved his money.
Response from cuisinart.comBy Cuisinart, December 29, 2025
We appreciate you taking the time to share your thoughts with us. Customer feedback is extremely important, and all input is carefully reviewed and shared with our product team to help guide future design improvements. Hearing directly from our customers helps us continue to enhance the quality, performance, and overall experience of our products.
Written by a customer while visiting cuisinart.com
Posted by: ArxhR
Gender:Male
Verified Purchase:Yes
This is a quality product. The kettle is well designed and constructed. It holds constant temperature for that second cup. It's easy to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Good, but not great quality.
on October 27, 2025
Posted by: lika12
The base of my kettle stopped working suddenly after the warranty expired. It lasted four years, but at this price point I expected better. The kettle worked fine while I had it, though it did beep a lot.
Written by a customer while visiting cuisinart.com
Posted by: Dianne33
from New York NY
Gender:Female
Verified Purchase:Yes
I have had my tea kettle for about six months and just this month bought one for a friend. It is everything all the reviews I read (and videos I watched)before buying said it would be. You can easily adjust the temperature; it heats the water quickly; it pours easily without spilling; and it is lovely to look at! If you are a big fan of all kinds of teas, as I am, you cannot go wrong with this tea kettle.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: hhzia808
Verified Purchase:Yes
[This review was collected as part of a promotion.] This kettle works really well and stands out, for us, for two reasons: the goose neck spout allows for a precision pour and the temperature control base. The latter heats the water to the temperature you desire and keeps it at that temperature by continuously reheating it. It also alerts you when the water initially reaches the set temperature. The temperature-setting controls are very simple and easy to use, and they work great for my wife and I: I drink coffee so desire my water to be hotter than what she wants for her tea, so whomever is making their breakfast beverage first just heats the water to the temperature they want and then resets the temperature to what the other prefers. We’re very happy with this kettle.
Written by a customer while visiting cuisinart.com
Posted by: B Rat
from Batesville, Indiana
Gender:Female
Verified Purchase:Yes
This tea kettle is lightweight, extremely efficient, and a joy to use. My water is prepared at the exact temperature I need in less than 2 minutes. I like the design and the convenience of this kettle.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Arkie
Verified Purchase:Yes
Everything I wanted at much less than a similar item. Heats up quickly, looks great, keeps water hot if you want.
Written by a customer while visiting cuisinart.com
Posted by: Dan25
from Oregon
Gender:Male
Verified Purchase:Yes
I bought this several weeks ago and am very pleased. Our old hot water kettle had a crack in the plastic window and we were afraid it would fail. Plus we are trying to reduce our exposure to plastics and this was the highest rated kettle in Wirecutter that did not contain plastic. So we went for it. It heats up the water very quickly and another thing I love is that you can set the temperature based on what you are brewing. We used to just use boiling water for everything, but I’ve discovered that using water at temperatures specific for coffee and different types of tea really does bring out the flavor. And the gooseneck allows you to control the water flow much better. It also holds your temperature for a half hour, making refills easier. My wife wishes it held a little more water than it does, but I’m very pleased with 1 liter.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com