Customer reviews from cuisinart.com
Cuisinart - Digital Gooseneck Kettle - Black
Average customer rating
4.5
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
52
4 Stars
23
3 Stars
3
2 Stars
3
1 Star
1
91%of customers recommend this product.
(
52 out of
57)
Customer Reviews for Cuisinart - Digital Gooseneck Kettle - Black
Customer Rating
2
Not worth the money
on April 29, 2026
Posted by: Oren
Gender:Male
The kettle does its job: it's a gooseneck kettle with temperature controls and a keep-warm option, so that's nice. But there are some design flaws that have gotten frustrating after a year of ownership of a rather expensive piece of equipment.
- Touch sensor buttons are not a good choice for a kitchen appliance. It's also not super intuitive. I don't have a problem turning it on and setting to the desired temperature, since I read the manual. But I have to instruct guests how to use it because it's not apparent without guidance.
- The way the lid is designed funnels all the steam out at an angle, so you need to line it up correctly when you pour or else the steam will vent on your hands when you pour. There's an arrow on the lid indicating how to align it, but it's faded over the year that I've had this kettle.
- The kettle wobbles in the base.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 30, 2026
Thank you for sharing your detailed feedback on the Digital Gooseneck Kettle and for highlighting both the features you value and the design concerns you’ve experienced over time. For safety and comfort, we recommend ensuring the lid is aligned before pouring and allowing steam to vent briefly before handling, as well as familiarizing with the touch controls prior to use. Our Consumer Assistance Center would be happy to document your concerns and review support options—please contact 1‑800‑726‑0190. We appreciate you taking the time to share your experience, as your feedback helps inform design improvements and future models.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Nice Gooseneck Kettle with Poor Steam Vent Design
on June 12, 2026
Posted by: Kenneth Charles
Gender:Male
Verified Purchase:Yes
This kettle works very well - Quality materials, simple controls, heats up quickly and well controlled pours. The steam vent is made into the kettle's lid, so aviod steaming the handle you have to be very careful how the lid is placed onto the kettle. The obvious solution is to make the steam vent into the kettle's body..
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com