Customer reviews from cuisinart.com
Cuisinart - Digital Gooseneck Kettle - Black
Average customer rating
4.5
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
51
4 Stars
22
3 Stars
3
2 Stars
3
1 Star
1
93%of customers recommend this product.
(
51 out of
55)
Customer Reviews for Cuisinart - Digital Gooseneck Kettle - Black
Posted by: Jim F69
from Katy, Texas
Gender:Male
Verified Purchase:Yes
I bought the Cuisinart electric Gooseneck Kettle a month ago and I have used it multiple times everyday since I bought it. I love it. It's functionality is perfect. It looks great. It has all the bells and whistles you need, and it is a reasonable price.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Arkie
Verified Purchase:Yes
Everything I wanted at much less than a similar item. Heats up quickly, looks great, keeps water hot if you want.
Written by a customer while visiting cuisinart.com
Posted by: B Rat
from Batesville, Indiana
Gender:Female
Verified Purchase:Yes
This tea kettle is lightweight, extremely efficient, and a joy to use. My water is prepared at the exact temperature I need in less than 2 minutes. I like the design and the convenience of this kettle.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Malalo
Gender:Female
Verified Purchase:Yes
I am so happy with this kettle after so many others. It heats very fast, it’s easy to clean and looks beautiful in my kitchen. I am very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Lisa in Wisco
Gender:Female
Verified Purchase:Yes
A very nice gooseneck tea kettle. I find the controls self explanatory and it is easy to use. Quickly gets my water to my desired temp and pours very smoothly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: LgFt
Gender:Male
Verified Purchase:Yes
Not sure the extra 20 seconds of pouring does much for the tea.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GM from Washington, USA
Verified Purchase:Yes
I am a tea bag gal. My husband does gong fu style tea brewing. The pour is great into his tiny 150ml (averaged) tea pots. We like the Cuisinart Gooseneck water kettle. Two things could be improved. The MAX line in the kettle should be opposite from the handle for easy reading, as it is you have to twist your wrist and the kettle around to read the MAX line. It was difficult to wrap the excess cord under the base, and were surprised how little would fit in the base. All the other features work quite well. We like the lid design better than our old OXO kettle (OXO’s rubber gasket failed). 3 yr warranty is great.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Not worth the money
on April 29, 2026
Posted by: Oren
Gender:Male
The kettle does its job: it's a gooseneck kettle with temperature controls and a keep-warm option, so that's nice. But there are some design flaws that have gotten frustrating after a year of ownership of a rather expensive piece of equipment.
- Touch sensor buttons are not a good choice for a kitchen appliance. It's also not super intuitive. I don't have a problem turning it on and setting to the desired temperature, since I read the manual. But I have to instruct guests how to use it because it's not apparent without guidance.
- The way the lid is designed funnels all the steam out at an angle, so you need to line it up correctly when you pour or else the steam will vent on your hands when you pour. There's an arrow on the lid indicating how to align it, but it's faded over the year that I've had this kettle.
- The kettle wobbles in the base.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, April 30, 2026
Thank you for sharing your detailed feedback on the Digital Gooseneck Kettle and for highlighting both the features you value and the design concerns you’ve experienced over time. For safety and comfort, we recommend ensuring the lid is aligned before pouring and allowing steam to vent briefly before handling, as well as familiarizing with the touch controls prior to use. Our Consumer Assistance Center would be happy to document your concerns and review support options—please contact 1‑800‑726‑0190. We appreciate you taking the time to share your experience, as your feedback helps inform design improvements and future models.
Written by a customer while visiting cuisinart.com