Customer reviews from philips.com
Philips Norelco - Quick Clean Pod Cartridge CC12/52 PHILIPS CLEANING REFILLS
Average customer rating
4.4
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
17
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
2
86%of customers recommend this product.
(
19 out of
22)
Customer Reviews for Philips Norelco - Quick Clean Pod Cartridge CC12/52 PHILIPS CLEANING REFILLS
Posted by: Rocketman my
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product works well but expensive. Had previous razors from Phillips and had good experience.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
on June 28, 2025
Posted by: J Ren
Gender:Male
Poor product, don’t waste your money. The instructions are terrible and the lid leaks.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 30, 2025
Bazaar
Hi there,
We’re truly sorry to hear about the experience you've had with the Quick Clean Pod Cartridge and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Hi there,
We’re truly sorry to hear about the experience you've had with the Quick Clean Pod Cartridge and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Great refills easy to install
on April 21, 2021
Posted by: Dadofmany
Gender:Male
[This review was collected as part of a promotion.] Very pleased with the refills. I love the packaging and I love that it came in multiples. These were very easy to use and very easy to install I will be purchasing them again. Great new idea that I'm loving
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Good product
on April 4, 2021
Posted by: Johnny Donuts
Gender:Male
[This review was collected as part of a promotion.] It’s a great cleaner for the shaver. It leaves an after clean smell that makes smell like new and look like new. I would definitely recommend this to anyone that likes to clean their shaver and have a great aftermath.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Difficult to get past the strong scent
on December 30, 2024
Posted by: philips-shaver-fan
Gender:Male
It was impossible to get past the strong scent of the cleaning solution that gets imparted on the shaving heads after cleaning. I don't use scented products in general, but could accept it for the cleaning benefits if the scent didn't last long after cleaning.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi philips-shaver-fan,
Thank you for the awesome review! We totally get the importance of unscented products, especially if you prefer them. While the solution is designed to keep the shaver hygienic, we're here to help if the lingering scent is too overwhelming.
If the problem persists, please reach out to us, and we'll be happy to assist you! You can find us on [Facebook] (https://www.facebook.com/Philips), [Instagram] (https://www.instagram.com/Philips), and [X] (https://twitter.com/PhilipsCare), or you can contact us through our [support page] (https://www.usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and are always looking for ways to improve your experience.
Best regards,
Philips Consumer Care
Thank you for the awesome review! We totally get the importance of unscented products, especially if you prefer them. While the solution is designed to keep the shaver hygienic, we're here to help if the lingering scent is too overwhelming.
If the problem persists, please reach out to us, and we'll be happy to assist you! You can find us on [Facebook] (https://www.facebook.com/Philips), [Instagram] (https://www.instagram.com/Philips), and [X] (https://twitter.com/PhilipsCare), or you can contact us through our [support page] (https://www.usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and are always looking for ways to improve your experience.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Keeps my shaver clean.
on April 19, 2021
Posted by: Alcapone2002
Gender:Male
[This review was collected as part of a promotion.] These pods do exactly what they are designed to do. They keep my shaver clean. They are easy to use and simple to replace when needed. If you're looking for an easy and convenient way to keep your shaver clean between uses than this is for you.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, April 21, 2021
Hi there,
Thank you for sharing your experience here and taking the time to write your review. We're glad to hear you like the clean pods.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience here and taking the time to write your review. We're glad to hear you like the clean pods.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
3
Can’t find them in any store
on March 9, 2024
Posted by: Too many questions
Gender:Male
The pods are nice, however I have a problem with Phillips selling the shavers and not the pods in stores.
Makes me want to not bother, the shipping cost is half of the total pod costs. My last Phillips was the same story, had a motorized unit you couldn’t find cleaner for
Makes me want to not bother, the shipping cost is half of the total pod costs. My last Phillips was the same story, had a motorized unit you couldn’t find cleaner for
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com