Customer Reviews for Philips Norelco - Quick Clean Pod Cartridge CC12/52 PHILIPS CLEANING REFILLS
Customer Rating
4
on December 7, 2025
Posted by: Aamoe
Gender:Male
this razor has been a great development and very handy and traveling does a great job where you works like a straighter feels very comfortable after my fade
Have not used the cleaner yet other than what I had. It works well.
Written by a customer while visiting philips.com
Customer Rating
1
on June 28, 2025
Posted by: J Ren
Gender:Male
Poor product, don’t waste your money. The instructions are terrible and the lid leaks.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, June 30, 2025
Bazaar Hi there,
We’re truly sorry to hear about the experience you've had with the Quick Clean Pod Cartridge and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
It was impossible to get past the strong scent of the cleaning solution that gets imparted on the shaving heads after cleaning. I don't use scented products in general, but could accept it for the cleaning benefits if the scent didn't last long after cleaning.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 10, 2025
Hi philips-shaver-fan,
Thank you for the awesome review! We totally get the importance of unscented products, especially if you prefer them. While the solution is designed to keep the shaver hygienic, we're here to help if the lingering scent is too overwhelming.
If the problem persists, please reach out to us, and we'll be happy to assist you! You can find us on [Facebook] (https://www.facebook.com/Philips), [Instagram] (https://www.instagram.com/Philips), and [X] (https://twitter.com/PhilipsCare), or you can contact us through our [support page] (https://www.usa.philips.com/c-w/support-home/support-contact-page).
We appreciate your feedback and are always looking for ways to improve your experience.
I saw a deal on another brand and I thought I would get it and give it a try. I had to swap pods about twice as often did not get the blades very clean. I would run it under the faucet to finish cleaning it. I will stay with the original manufacturer brand.
The pods are nice, however I have a problem with Phillips selling the shavers and not the pods in stores. Makes me want to not bother, the shipping cost is half of the total pod costs. My last Phillips was the same story, had a motorized unit you couldn’t find cleaner for