Customer reviews from LEGO
LEGO - Creator Expert Haunted House 10273
Average customer rating
4.5
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
93
4 Stars
19
3 Stars
11
2 Stars
5
1 Star
2
91%of customers recommend this product.
(
118 out of
130)
Customer Reviews for LEGO - Creator Expert Haunted House 10273
Customer Rating
4
Very Good! One problem though...
on May 23, 2024
Posted by: GhostlyBottle088
When I first put this set together, it was wonderful. The elevator worked perfectly and everything was great. But, I took it apart and put it back together again, and the elevator started having problems. It started jamming and the chain broke a few times. I wonder if the bricks used for the tower are maybe slimmer than ordinary bricks so that the elevator runs smoother. I hope to get feedback from Lego. Still a great set, just don't take it apart.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
5
Instructions TERRIBLE
on December 25, 2024
Posted by: Chica
Verified Purchase:No
This was frustrating at times. The instructions were terrible. They didn't outline/highlight where the parts were supposed to go, so some of it was just a guess. We build using the book and the builder app, and they were both terrible. We did buy the powerpack for it. Once it was built, it was fun to use the app and make the ride go up and down instead of having to do it by hand. Consider myself an expert builder and I had some issues. This definitely isn't a good set for a kid.
No, I would not recommend this to a friend.
Response from LEGOBy Alina, LEGO® Customer Service, December 26, 2024
We're sorry to hear you had a frustrating building experience and we appreciate the feedback. If you ever run into problems with a build, we're always here to lend a hand with troubleshooting at LEGO.build/Service-BV.
Written by a customer while visiting LEGO