Customer reviews from snowjoe.com
Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Average customer rating
3.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
7
Customer Reviews for Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Customer Rating
5
Love it!!
on December 30, 2022
Posted by: CKB1
from Illinois
Easy to use and lightweight enough for a 72-year-old woman to use. Blows the snow way better than I expected.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Easy snow removal!
on January 3, 2023
Posted by: Scarlettalexis
from Oklahoma City, OK
[This review was collected as part of a promotion.] I love that this snow blower doesn't use a cord. Although the battery time may not be the greatest for long runs, it works great for getting rid of the snow on our drive! The lights on it are so great for doing a nigh time run if that calls to you. I like how this gets right down to the ground and doesn't cause any damage. Overall, great value and works great!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Love it
on January 6, 2023
Posted by: MsKesh
from Pittsburgh, PA
[This review was collected as part of a promotion.] I love this. So easy to use and assemble. Charging is great doesn’t take long to charge. And the charge lasts long. Great quality and very durable. I’ve always wanted one and I love this if you’re looking for a great blower this is the one for you
Written by a customer while visiting snowjoe.com
Customer Rating
3
Could be better
on February 13, 2023
Posted by: Abazabba
from Alma, NE
[This review was collected as part of a promotion.] With the Snow Joe Cordless Snow Blower Kit I am in the middle of the road with my thoughts on it. So far I have only been able to use it one time this season and it didn’t perform the best. It was a very heavy wet snow around 5 to 6 inches deep. You had to go over the same area multiple times to remove all the snow and see the cement below. This was a very tiring process and hard on the arms. Assembly was very simple to do. And replacing the batteries was a simple task as they are right on top under a lid. The snow blower has a 20” path of destruction and a 20’ throwing distance.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, February 16, 2023
Dear Valued Customer,
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thank you for taking the time to provide feedback on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
2
Works, kind of.
on January 13, 2024
Posted by: Genieboy47
Works OK for snow under 3 inches. Blade stops when hit by a stiff breeze. This is my 2nd unit amd they all seem to have the same issue. They work for about a day or 2 then they just randomly don't. You will push into snow and the blades stop. Doesn't matter how small the amount of snow either. Since the whole thing is made of plastic I think the button that you have to press in to start it comes loose and just no longer makes the connection to keep it running. I generally love their stuff but I can not recommend this snow blower.
Written by a customer while visiting snowjoe.com
Customer Rating
1
It worked well for a few times
on January 28, 2024
Posted by: robb5000
from Rockton, IL
It worked well for about 4 snowfalls (1.5 years). After that it just would not run anymore. Batteries seem to test out ok.
Written by a customer while visiting snowjoe.com