Customer reviews from snowjoe.com
Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Average customer rating
3.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
7
Customer Reviews for Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Customer Rating
5
Great little snow blower
on February 18, 2021
Posted by: Jay C
from Cleveland, OH
Right out of the box it was near ready to go. Assembly was easy. Charging for the two 24-volt batteries was quick (~90 min). Each battery set (I have two) lasted me approximately 30 minutes. We had deep snow several times this winter and the batteries lasted for my 100-ft 2 car driveway and all of the walks and skirts for my house and my two neighbors. 90 minutes of charge later I was able to clear remaining driveways. And the best part is no gas and no maintenance. Very satisfied with this single stage blower.
Written by a customer while visiting snowjoe.com
Customer Rating
2
On second unit and still having issues
on February 2, 2022
Posted by: Brad G
The first unit I had developed issues when I used it for the first time and hit a rough spot on the sidewalk. It started making a clicking noise when running. Snow Joe was great about replacing it under warranty. I used the new one this morning on about 5" of snow, and it started cutting out even though I was not releasing the bar. Finally, it just stopped running altogether. I've had it warming up in the garage since then, and it still won't run. The batteries are fully charged. The LED lights are not on, either. It appears it's not getting power to anything.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, April 5, 2022
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Sunday from 8 am to 8 pm EST,) You can also send us an email via Help@snowjoe.com
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Best product ever!
on December 17, 2022
Posted by: Wahine
from Vermont
I bought this snow blower in September and have just gotten to put it to work. I'm a 71 female and live in Vermont. We just had a storm with 6 inches of heavy wet snow. Could not believe how well this machine worked! I'm not exaggerating at all. A couple weeks ago we had about 3 inches of the wet heavy snow and it worked well too but I was extremely surprised at how well it worked today too! Batteries are easy to install, remove and charge. The 1st time the chute clogged with frozen snow so I wiped some wd40 onside the chute and had no problems today. Can't say enough about this snow blower!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Easy to use, easy to put together
on January 14, 2023
Posted by: Ice remover
from CLEVELAND, OH
[This review was collected as part of a promotion.] This is my first snow blower i ever owned. I never wanted to have to put one together as I always thought they were ginormous and hard to put together and operate. Well, this one is not! It took like ten minutes to put together, batteries had to be charged the night before, and it’s super easy to operate. Any girl can easily do this. It has lights on the bottom to use in the dark. You can fold it a little for easy storage. It’s perfect for a residential area and for sidewalks. Batteries (comes with 2, you need 2) last approx 45 minutes and then need recharged again. So you may need to buy additional ones if you have a bigger driveway. The on switch takes a few seconds to work after you push it to turn on for some reason. I tell ya, this is it if you want something quick and easy and light. I absolutely recommend this!
Written by a customer while visiting snowjoe.com
Customer Rating
5
SNOW JOE
on January 6, 2023
Posted by: Gdv30
from Oklahoma city
[This review was collected as part of a promotion.] I love this snow blower, it has the power to blow snow up to 20' and remove it completely from your parking lot or driveway. It is super easy to use and assemble with two batteries and a charger. The battery lasts up to 40 minutes. So You don't have to worry about cables or gasoline, it is super complete and very powerful to remove snow. Easy to turn on and it makes removing snow so easy and fast.
Written by a customer while visiting snowjoe.com
Customer Rating
1
A Bad Snow Shovel/Scraper that Flings Snow.
on March 25, 2023
Posted by: Nickerly
from Saint Paul, MN
This snow blower is just plain terrible. I was given this unti as an "upgrade" over my SB18 that died. I can't stand it.
The all plastic blades don't touch the ground so the snow blower doesn't clear to the ground like my old one did. Instead of having rubber and steel blades helping pull it forward a little and clearing to the groud, It relies on you being able to push a plastic scraper along the pavement. If you run into even a tiny crack, or a ridge of ice, or even packed snow it gets stuck and you have to shove it hard to get it going. You're essentially shoveling, but the shovel throws the snow. My wrists and elbows were sore for a day after a 3" of freezing rain turned snowfall from having to constantly shove this thing through the littlest bit of frozen snow.
The 20" width is kind of a lie as well. The blades are more like 15" wide, the rest is just plastic flaring that pushes the snow inward. Again, a glorified shovel. thre's alarge gap between the blades and the housing too that just lets the snow pack in.
The gearing in the output chute is pretty bad too. Barely 1/8" of a turn of the crank results in a 90 degree turn of the chute. It's almost impossible to aim it where you want it.
Buy some other model that's actually got the rubber edged blades and isn't almost impossible to push.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Easy and Convenient
on January 5, 2023
Posted by: JenP1982
from Mount Sterling, KY
[This review was collected as part of a promotion.] It is winter and that means that there will be snow. Nobody likes to be stranded inside because of the snow and this is where this snow blower comes in handy. It's great for small snow removal and also for large snow removal.
Assembling this snow blower was very easy and only took a matter of minutes and it was ready to use. It runs great and is capable of running at night with the light located in the front of the blower and can be blown from both sides of it as well with the rotating blower on the top. Being rechargeable is important as well and the battery lasts for quite some time.
This is so much easier than using a snow shovel and is easier on your body and taking a lot less time and energy. Whether you have a large job or small, this will come in handy and easily get you moving again.
I absolutely love this blower, I cannot wait for the next snow to fall because I will be ready.
Assembling this snow blower was very easy and only took a matter of minutes and it was ready to use. It runs great and is capable of running at night with the light located in the front of the blower and can be blown from both sides of it as well with the rotating blower on the top. Being rechargeable is important as well and the battery lasts for quite some time.
This is so much easier than using a snow shovel and is easier on your body and taking a lot less time and energy. Whether you have a large job or small, this will come in handy and easily get you moving again.
I absolutely love this blower, I cannot wait for the next snow to fall because I will be ready.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Worst snowblower ever
on January 3, 2023
Posted by: JoRush
Worst product. Had one it quit after using 5 times. They replaced it with another model. It quit on 1st try. So tired of it I just gave up trying to get another one. Piece of junk and waste of money
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, January 4, 2023
Dear Valued Customer,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com