Customer reviews from snowjoe.com
Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Average customer rating
3.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
7
Customer Reviews for Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Customer Rating
1
Nightmare
on February 3, 2023
Posted by: Fedup
from Michigan
Run away from this product if you have any sense, value your time, and hate wasting your money. Run like a teenage boy who brought his date home an hour late and saw her daddy waiting on the porch. Run! The machine is not powerful enough to clear 6" of light, fluffy snow. If you live anywhere north of Indianapolis don't even think about it. The thing cuts out anytime it's confronted with 6" of snow, a little heavy snow, or a little compacted snow. I believe it may be afraid of the whole snow season. The plastic blades chipped up along the entire edge when it pulled up pieces of ice from beneath the snow. On the positive side, it has 2 nice little lights to help you see in case you want to get frustrated by trying to get this "treasure" to work better in the dark. At least the designers had a sense of humor. In review, it's under powered, has plastic blades that chip, stalls constantly, but has pretty little lights. You've been warned!
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, February 8, 2023
Dear Valued Customer,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 8 am to 8 pm EST, Saturday and Sunday from 8 am to 8 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
1
Second Failed Blower - Electrical - Horrible
on March 20, 2023
Posted by: Eric O
from New Hampshire
Very disappointed. This review is not about the size or force of blower - you have to know what you are buying with that - I would say that the force/ability is actually impressive.
This review is all about my units failing twice now within 3 years (one was replacement). Each time, there is some electrical/motor failure (nothing to do with batteries, have extra).
Never been so troubled by a nonreliable item that I actually like when it works. I didn't expect this item to last 20 years, but more than two?!?
Can you make a more reliable blower - please?!
Written by a customer while visiting snowjoe.com
Customer Rating
5
My new snow buddy!!
on January 17, 2023
Posted by: Cindy3
from Auburn, New York
[This review was collected as part of a promotion.] This is not only helpful and easy to operate…it’s fun!! We finally got enough snow her in New York State to try my Snow Joe out. It is so handy on or back deck and doesn’t scratch it while doing it little blowing. It’s easy to operate and the directions were the best step by step. We found that it’s also useful for our new stamped concrete sidewalk that we were nervous about shoveling on. The battery life is phenomenal. 20” is perfect for us!
Written by a customer while visiting snowjoe.com
Customer Rating
5
I Love This Snowblower
on January 24, 2023
Posted by: KentD
from Minnesota
I'm in the middle of the 4th snowiest winter on record in Minnesota. This blower works better than my 2-stage 6 1/2 HP gas blower. I've cleared up to 8 inches of snow easily on our two car driveway. I've noticed that some of the reviews say that it stops running. It will stop running if it cannot handle the load or if the propellor gets jammed. Back it up. Make sure it's clear and try again. I like that it's very quiet. The batteries have easily lasted for out snow-blowing needs.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Came In Handy!!!!
on January 24, 2023
Posted by: Mariea345
from Cleveland,OH
[This review was collected as part of a promotion.] With me stay in Ohio I can say that the Snow Joe 24V-X2-20SB 48-Volt iON+ Cordless Snow Blower Kit has came in handy. In the pass two weeks I have been able to put the Snow Joe snow blower to work. I love that it comes with 2 x 4.0-Ah Batteries and Charger which makes your run time longer. It runs so smooth and has so much power. I recommend the Snow Joe 24V snow blower.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Made my life so much easier
on January 25, 2023
Posted by: ckpoppins47
from Houston, TX
[This review was collected as part of a promotion.] This snow blower is a beast. I was hesitant about it being electric but it performs better than my existing snow blower and the batteries last a very long time. I love how it doesn't wake up my neighbors in the morning too. Plowing snow used to be a chore but this has made it a breeze!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great little snow blower
on September 10, 2023
Posted by: PCRHKR
from Minnesota
I held off making a comment until I had the snow blower through a Minnesota winter. The 48v Snow Joe is not designed for over 12" of snow, or slushy ice on the bottom or wet snow on top. But it did quite well in both types of snow storms. The little machine took a beating last winter. It through ice chunks, river rock that accidently got in the path with no damage! I took it through such thick snow the safety switch would trip. I raised the handle again pressed the button and kept giving it a beating. It kept going until the battery drained 25min later. I am totally impressed how well this cleared my driveway, sidewalk. Our winters can be quite nasty but with some effort the 48v 20" did a really nice job. I am a senior citizen and not a strong young guy. This blower is well worth the money.
Written by a customer while visiting snowjoe.com
Customer Rating
5
AWEOME
on January 28, 2022
Posted by: Sherryp
from Cannington, Ontario
Best thing I could have bought this winter. Works wonderful. Now just waiting for the snow shovel to come in stock
Written by a customer while visiting snowjoe.com