Customer reviews from snowjoe.com
Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Average customer rating
3.6
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
2
3 Stars
3
2 Stars
2
1 Star
7
Customer Reviews for Snow Joe - 48-Volt iON+ 20-Inch Single Stage Cordless Snow Blower (2 x 4Ah Batteries and 1 x Charger) - Blue & Black
Customer Rating
1
No long time use.
on February 20, 2023
Posted by: Fred42
from Grand island, NE
This snow blower worked great for about 3 minutes. It then stopped and would not restart. I returned it
Written by a customer while visiting snowjoe.com
Customer Rating
1
Not worth the time or money
on March 4, 2023
Posted by: Stupid nickname
from Colorado
Worked first time. Then would not shut off. Pulled batteries together it turned off. Next time ran for 15 seconds or so then stopped. 15 seconds or so then stop. Did this about 6 times, then would not start again. Charged batteries for an hour. Green light on charger. Ran for about 2 mins then stopped. Has not ran since. 400 paperweight. I’ll call the numbers I see on Monday.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Not bad little blower
on March 28, 2023
Posted by: dam66
Chute crank is way too tight, almost worthless. You just know it's going to break? Lights stay on all the time consuming precious battery power. Otherwise it works to remove snow from our back deck fairly well. Not very powerful and doesn't blow really far but it does clear snow. Needs light switch, better hook up to turn chute.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Works Great
on February 10, 2021
Posted by: JimT23
from Colorado Springs CO
This is my 2d Snow Joe. My first was electric powered and lasted 9 years until I accidently ran over some rocks next to the driveway.
I have only used this one this season so far. No issues. Batteries lasted a long time; did my driveway and sidewalks 3 times on one charge. Charge time is under an hour. LED lights are great for early morning/evening.
No complaints or suggestions for improvement. I can do my 2-car driveway and sidewalks in under 20 minutes.
I have only used this one this season so far. No issues. Batteries lasted a long time; did my driveway and sidewalks 3 times on one charge. Charge time is under an hour. LED lights are great for early morning/evening.
No complaints or suggestions for improvement. I can do my 2-car driveway and sidewalks in under 20 minutes.
Written by a customer while visiting snowjoe.com
Posted by: Amen
Verified Purchase:Yes
I think for electric one it was good not as powerful as a gas one but the electric one works well too
Written by a customer while visiting snowjoe.com
Posted by: Royal Electric
from Pueblo, CO
Verified Purchase:Yes
Less than 4" of snow, wet, and the batteries lasted maybe 20 minutes. Not sure this was a good purchase yet or not. But in Colorado in the spring all the snows will be wet. Maybe should have spent a little extra and purchased the bigger battery unit.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 26, 2022
Thank you for taking the time out of your day, to provide feedback on this product on this product. We appreciate you as a customer. If you have any other questions or concerns, please feel free to reach out to us. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%. Take care! #GOWITHJOE
Written by a customer while visiting snowjoe.com
Customer Rating
4
A good unit for light snow
on January 5, 2023
Posted by: Tex81
from SLC, UT
[This review was collected as part of a promotion.] So I got this fully understanding that it will be much more light-duty than my large snowblower. When i got it and put it together I realized how right I was. That said, this little guy is GREAT for 1-4 inches of snow. It can probably handle even more as long as the snow isn't super dense and heavy. I do really like that this has lights on it. It is also pretty light and easy enough for the wife and kiddos to use should they be home when I'm not. I AM slightly concerned at the molded plastic "blades". We will definitely need to ensure that we don't get too close to the steps or curb with it as it looks like it could break.
Overall, if you are looking for a small, easy to use unit for marginal snowfall less than a foot, you wouldn't do wrong by trying this.
Overall, if you are looking for a small, easy to use unit for marginal snowfall less than a foot, you wouldn't do wrong by trying this.
Written by a customer while visiting snowjoe.com
Customer Rating
5
A Plucky Little Blower
on December 21, 2022
Posted by: The Engine that Could
This blower surpassed my expectations. We had almost a foot of snow overnight before yesterday.
The blower took it on and cleared our long uphill driveway with recharges after 40 minutes of full-on clearing.
The only problem was the dual charger stopped working on one side, which meant charging each battery in turn on the side that worked. That doubled the recharge time. However the Snow Joe team answered the phone promptly and have shipped me out a new charger and a mailing sticker to mail back the faulty one.
I would suggest one improvement- the knobs which tighten the handles need strong spring washers, as mine fell off and I had to use zip ties until the snow melts and I find the knob!
The blower took it on and cleared our long uphill driveway with recharges after 40 minutes of full-on clearing.
The only problem was the dual charger stopped working on one side, which meant charging each battery in turn on the side that worked. That doubled the recharge time. However the Snow Joe team answered the phone promptly and have shipped me out a new charger and a mailing sticker to mail back the faulty one.
I would suggest one improvement- the knobs which tighten the handles need strong spring washers, as mine fell off and I had to use zip ties until the snow melts and I find the knob!
Written by a customer while visiting snowjoe.com